iR4570 E240 when loading system software

[mrfixit51]

Helpful information...

You do not have to put the software to be loaded into any folder at the root of the C: drive. It can be installed from any location, even thumb drives and external hard drives.

Click, Register Firmware, and from the drop down menu system on the right side of the app, simply navigate to where the software to be loaded is residing, Click on the folder and "Search" the folder. Register the software and you are good to go.

I maintain all our versions of software on an external USB drive, and this is how we access the software for loading on the laptops...

[teckat]

to add on> he still needs to remove invalid listings- +

It is also a good practice to keep a copy of Firmware in C/ drive root in case u loose UBS stick/ not all laps see all sticks

[Pete Gossett]

Hmmm...well, I've been registering the system software through the SST, so I'm really starting to wonder if Windows-7 may not work correctly with SST???

I'll have to dig up an XP laptop to try it with.

[teckat]

Hmmm...well, I've been registering the system software through the SST, so I'm really starting to wonder if Windows-7 may not work correctly with SST???

I'll have to dig up an XP laptop to try it with.

Are u using Windows 7 32 or 64 ??
if 64 you may have to enable compatibility mode for SST to work.

[Pete Gossett]

No, just Win 7/32

[charm5496]

We have several notebooks that are running windows 7 and the SST works fine on them.

[mrfixit51]

We have several notebooks that are running windows 7 and the SST works fine on them.

I have heard that as well, the only drawback I am aware of is the original USB/parallel Nethawk cable is incompatible with 7, and requires the new cable from Canon to use that older function.

Am I correct on that Charm?

[Pete Gossett]

Yes, I'd heard the Nethawk didn't work with 7, so I've been connecting via TCP/IP - which worked fine before replacing the HDD.

One of my guys is bringing his XP laptop in, so I'll load SST on it, then the system software & give it a try.

[teckat]

No, just Win 7/32

your 4570 firmware could just be bad/

when u remove/delete all the imageRUNNER 2270/4570/3570/2870 Firmware using SST DELETE FIRMWARE/
AND then u go into C:\Canon File Folder\SST System Software Folder\SST Files\iR2270_v40.03 -and Delete that entire Folder.

make sure u have a copy of v40.03 somewhere else on laptop/ then go through the normal procedure of OPENING the v40.03 .exe , store back in C:\Canon File Folder\SST System Software Folder\SST Files- Open SST search
for the iR2270_v40.03 Folder/ click & Register it. see below pic
SST.JPG
easy~~~~~~~~~~~

[Pete Gossett]

Yes teckat, those are the exact steps I used to register it, after deleting all the data and folders, then re-downloading everything. I have no idea why it's not working, but I'll try a different PC and report back!

[teckat]

Yes teckat, those are the exact steps I used to register it, after deleting all the data and folders, then re-downloading everything. I have no idea why it's not working, but I'll try a different PC and report back!

Have u seen this/pub below

Cannot Flash .pdf

[Pete Gossett]

OK, when registering the system software, can I just register the ALL and ALL HD Format files, or do I also need to register each individual file?

[teckat]

OK, when registering the system software, can I just register the ALL and ALL HD Format files, or do I also need to register each individual file?

Highlight iR2270_v40.03 folder click on search/ u will see a notation new firmware/ above it u will see boxes check/ that means u need to need to Register all/ just click on Register/ ALL THE checked boxes will be downloaded

after they register, u will see a pane to left confirming all
SST1.JPG
SST2.JPG
Then hit OK~~~~~~~~~~~~~~ALL SHOULD be OK with no invalid messages

[Pete Gossett]

OK, well registering the files in that method made them appear in the list without any error messages...but I'm still getting the SST E240 code in reference to the HDFormat.ift file stating: "Module : SendFile() - 5"

Still waiting on an XP laptop, will try that next.

[charm5496]

I have heard that as well, the only drawback I am aware of is the original USB/parallel Nethawk cable is incompatible with 7, and requires the new cable from Canon to use that older function.

Am I correct on that Charm?

Yeah and the sucker cost $200 or so. Part # FY9-4368-000. One thing I like about the new cable and Windows 7 is that there is no messing with the driver to get the thing to work like we had to with Windows 2K & XP.