Software Tech Tips_imageRUNNER ADVANCE Color Series

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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083
    #1

    [Misc] Software Tech Tips_imageRUNNER ADVANCE Color Series

    Software Tech Tips_
    imageRUNNER ADVANCE Color Series

    Symptom: Cannot set default settings on the imageRUNNER
    ADVANCE for Mailbox Settings problem, which may in fact
    be file related only    .
    Solution: All jobs from this point will print Black (B/W)
    as default from the Mailbox.

    imageRUNNER ADVANCE Desktop Communicator
    (imageRUNNER ADVANCE Essentials)

    Symptom:     Cannot log in to imageRUNNER ADVANCE
    Desktop Communicator.
    What is the default password?
    How can I change it?

    Solution:     The imageRUNNER ADVANCE Desktop Communicator
    is a MEAP application which retrieves Fax Address Book
    Addresses from an imageRUNNER ADVANCE device into the
    imageRUNNER ADVANCE Desktop application.
    The default password is set to "DtComm7654321". Canon
    recommends the System Administrator to change the password
    immediately after starting the imageRUNNER ADVANCE
    Desktop Communicator.
    The System Administrator can change the default password
    by logging into the URL from the browser.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**
    Tags: accessed, b/w, black, browser, color, file, forgot, occur, password, print, screen, symptom, system, tech, usb
    • montana
      Trusted Tech
      • Aug 2008
      • 392
      #2
      good job mr teckat...thanks for good information&tips

        Comment

        • SCREWTAPE
          East Coast Imaging

          Site Contributor
          2,500+ Posts
          • Jan 2009
          • 3396
          #3
          Originally posted by teckat

          Symptom: Cannot log in to imageRUNNER ADVANCE
          Desktop Communicator.
          What is the default password?
          How can I change it?


          To add to teckats tip. If the default password as been change and another one has been set and forgotten.
          Another way to reset, is to flash the machine and reset password. Do it with the usb stick, done in five mintues.

            Comment

            • mrfixit51
              Lead Service Technician

              1,000+ Posts
              • Oct 2008
              • 1975
              #4
              To add to this discussion,,,

              To add to this discussion, you should inform your operator who may be inclined to change the password, that they should inform you as to what that new password is. You have a legitimate need for that information! You can place that info in your service information so that it can be accessed later when the inevitable problems occur, and no seems to remember what the password was change to....

              I love the password blowout from the USB stick, one of our guys in training changed & forgot it, first practical use of that great utility!
              "Once a King, always a King, but once a Knight is enough!"

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083
                  #5
                  Great added on Points
                  HatTip_2.jpg
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

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