Formatting a HDD for IR5070

[copyman20]

With all the security talk going around, Not sure how to approch this. Customer wants us to wipe the HDD. But I know that on Canon copiers some of the system software is located on the HDD. How have any of you done that without making the copier a door stop?

Thanks

[SCREWTAPE]

With all the security talk going around, Not sure how to approch this. Customer wants us to wipe the HDD. But I know that on Canon copiers some of the system software is located on the HDD. How have any of you done that without making the copier a door stop?

Thanks

The 'Initialize All Data/Settings' feature will erase the following data that is stored in the machine:

- Data stored in inboxes
- Address Book data
- Scan settings registered for the Sending function
- Mode Memory settings registered for the Copy or Mail Box function
- MEAP applications and Licenses
- Data saved from MEAP applications
- The password for MEAP SMS login services reverts back to the default
- Registered SDL (Simple Device Login) user authentication information
- User authentication information registered in the local device authentication system of SSO (Single Sign-on)
- Unsent documents (Reserved documents and documents set with the Delayed Send Mode)
- Job History
- Additional Function settings
- Image forms registered for the Form Composition mode
- Registered forwarding settings
- Key pair and server Certificate settings registered in Certificate Settings in TCP/IP Settings

It is not normally necessary to use this feature, but it is useful for erasing personal or confidential information when returning or disposing of the machine.

WARNING: DATA WILL BE ERASED. Before using the 'Initialize All Data/Settings' feature, make sure that the data you are erasing is completely unnecessary or is backed up. Canon will not be liable for any damages resulting from the loss of data.

Note: This procedure can take some time (up to 30 minutes).


To use this feature:
1. Press Additional Functions.
2. Choose System Settings.
3. Scroll down and look for 'Initialize All Data/Settings'.
4. Hit Yes.

[copyman20]

Thank you sir. This is the info i needed. we are sending the machine back to the lease company and we don't care if all the data is gone. we just want to make sure that the machine is still working.

thanks again

[mrfixit51]

The Initialize All Data/Settings is the safest way to accomplish this task. It seems products released from iR4570 onward have this ability.

Future copier leases, sales, customer's should consider the data encryption or hard drive erase features to protect their data in the future. Lets have no whining later about data security, now that this subject is known by virtually all the customers. Their data security is really THEIR responsibility, and if they spend the extra money for those features, their private data will be protected...

[SCREWTAPE]

I just replaced 13 HDDs today because of sercurity concerns. Lease is up and this client was highly corcern.
A couple of thousand dollars today for my company, plus labor, because its wasn't a service call.

I told them about this feature and they did not buy it.
Oh well, spend thousands to then send the machines back

[SCREWTAPE]

Not sure if many came across this clip.

Copy Machines, a Security Risk? - CBS News Video

[teckat]

Thank you sir. This is the info i needed. we are sending the machine back to the lease company and we don't care if all the data is gone. we just want to make sure that the machine is still working.

thanks again

TO ADD ON///- If you have a Fiery controller connected, enter service mode, change the IMG-CONT to 0, and reboot the device before performing that procedure.