C3220 blank screen

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • repeatcopiers
    Senior Tech

    Site Contributor
    500+ Posts
    • Sep 2008
    • 591

    #1

    C3220 blank screen

    Copier warms up fine but when you press start it sounds like it is taking the paper then screen goes blank and machines shuts down. Since screen goes blank, you cant see if it is throwing a code, but history shows multiple E747, 733 and 732. Any ideas?
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Originally posted by repeatcopiers
    Copier warms up fine but when you press start it sounds like it is taking the paper then screen goes blank and machines shuts down. Since screen goes blank, you cant see if it is throwing a code, but history shows multiple E747, 733 and 732. Any ideas?
    E747=
    First check and re-seat the connectors on the Main Controller and try re-seating all the Boards, Dimms and the Boot Rom plugged into the Main Controller

    Could be a DIMM going bad

    E733= re-seat all connectors and ribbon cables to the Interface PCB, Reader Controller, and the CCD unit.

    E732= Go in service mode COPIER>OPTION>BODY>W/SCNR and set it to "0" and shut the machine off, then on.
    Printer will automatically see Scanner/ also chck Reader interface cable/ do not remove & check while machine is powered up

    E733/732= Re-seat the ribbon cables between the Reader Controller and the Interface PCB
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    Working...