Help With Canon GP225

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  • eng_usama
    Trusted Tech

    100+ Posts
    • Jan 2009
    • 115

    #1

    Help With Canon GP225

    sorry guys i know it's old one
    my main problem is the copier can only one size
    in printer board option when i choose paper size A3 it only print A3 size if i send A4 it print it on A3 paper same on A4 when i choose paper size A4 in printer board option
    i wanna something make me when i send A4 it print A4 when i Send A3 it print A3
    could anyone help me?
    and many thanks for all
  • android790
    Technician

    50+ Posts
    • Jul 2010
    • 63

    #2
    Sorry this took so long. I wanted to make sure your GP225 was my GP210. Or very close. You may have to make your question a little more clear to me, but I will try, and you can correct me when it dosnt sound right. First make sure the gp225 says the correct paper size when you select the trays. Then print a config page. See if it is right. If you can use the RUI, check how it is set up. I never had one of these set up to print, and I only have 2 left I see. I hope you get the answers you need.
    Yes, I am here to fix your machine. No, your machine went out of warranty 18 years ago.

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    • D_L_P
      Self Employed

      1,000+ Posts
      • Oct 2009
      • 1196

      #3
      We need a little more information. Was this working before and now it won't pick the right size? How are you printing? From a program like MS Word? Or from a DOS program like OMD?
      I'm guessing you are DOS printing and not using a print driver since the defaults (on the Fiery) are not being overridden. I hate to give you bad news but "Auto select" is not an option for PCL or PS defaults.
      We need to know what program you are printing from and make changes there for it to work.

      Comment

      • eng_usama
        Trusted Tech

        100+ Posts
        • Jan 2009
        • 115

        #4
        thanks all guys
        all programs make the same error
        ms office autocad and many other
        when i send A4 and in printer board option paper size is A3 machine give me message to load A3 paper on cassette one and cassette one is A4 then the machine print from cassette two and cassette is A3

        Comment

        • mrfixit51
          Lead Service Technician

          1,000+ Posts
          • Oct 2008
          • 1975

          #5
          In the printer driver, try pointing the print job at the correct cassette for the paper you want instead of "Auto". This will usually end the confusion. Make sure dials in cassettes correctly reflect what is loaded in those cassettes. I can't recall if this old of a copier had Auto Paper Source/Detection settings under Additional Functions. If so make sure they are correctly set.
          "Once a King, always a King, but once a Knight is enough!"

          Comment

          • Peter Sim
            Trusted Tech

            250+ Posts
            • Sep 2008
            • 445

            #6
            Originally posted by eng_usama
            sorry guys i know it's old one
            my main problem is the copier can only one size
            in printer board option when i choose paper size A3 it only print A3 size if i send A4 it print it on A3 paper same on A4 when i choose paper size A4 in printer board option
            i wanna something make me when i send A4 it print A4 when i Send A3 it print A3
            could anyone help me?
            and many thanks for all
            Print out the configuration first,and check under Printer setup> PCL setup> Paper size for system pages> whether is 'matric' or 'us'(letter size) and Copier setup>Paper souce>Auto
            If every thing are set according to the printer setting, then the last issue was the printer board itself.Just change or swap with another unit.

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