Canon 3025 send problems

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  • SUSANVV
    • Jun 2025
    #1

    Canon 3025 send problems

    We have a Canon 3025 on a workgroup. The Send used to work to go to each computer after selecting it on the copier. Now when we send we get "No Response". There is no firewall up. It is connected to a Westell router modem and each computer can print to it. The folder on each computer that it should send to is shared. I am out of ideas. TIA for any help.

    sue
    Tags: 3025, canon, copier, folder, nec, pressed, print, response, send, user data
    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      5,000+ Posts
      • Mar 2008
      • 5007
      #2
      Originally posted by SUSANVV
      We have a Canon 3025 on a workgroup. The Send used to work to go to each computer after selecting it on the copier. Now when we send we get "No Response". There is no firewall up. It is connected to a Westell router modem and each computer can print to it. The folder on each computer that it should send to is shared. I am out of ideas. TIA for any help.

      sue

      Shared folder must be allrights
      If it ain't broke, don't fix it
      A picture is worth a thousand words

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          5,000+ Posts
          • Mar 2008
          • 5007
          #3
          Do you see folder with send browser?
          If it ain't broke, don't fix it
          A picture is worth a thousand words

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083
              #4
              Originally posted by SUSANVV
              We have a Canon 3025 on a workgroup. The Send used to work to go to each computer after selecting it on the copier. Now when we send we get "No Response". There is no firewall up. It is connected to a Westell router modem and each computer can print to it. The folder on each computer that it should send to is shared. I am out of ideas. TIA for any help.

              sue

              when u hit SEND TAB, that message "No Response" show on screen ?

              or it just does not function when pressed ?

              how are the other Tabs functioning


              U can try a MMI CLR
              but before u do print out a User Data list for network and comm settings , CHECK & write down your IMG-CONT SETTING/and do an MMI>clear in service mode./ turn off/on Printer check settings from user data/ re input if needed

              Afterward
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • asky
                  #5
                  is DNS RUNNING have changed workgroup name or has your spam filter filter been turned

                  Originally posted by SUSANVV
                  We have a Canon 3025 on a workgroup. The Send used to work to go to each computer after selecting it on the copier. Now when we send we get "No Response". There is no firewall up. It is connected to a Westell router modem and each computer can print to it. The folder on each computer that it should send to is shared. I am out of ideas. TIA for any help.

                  sue
                  i
                  is DNS RUNNING have changed workgroup name or has your spam filter filter been turned

                    Comment

                    • SCREWTAPE
                      East Coast Imaging

                      Site Contributor
                      2,500+ Posts
                      • Jan 2009
                      • 3396
                      #6
                      Originally posted by SUSANVV
                      We have a Canon 3025 on a workgroup. The Send used to work to go to each computer after selecting it on the copier. Now when we send we get "No Response". There is no firewall up. It is connected to a Westell router modem and each computer can print to it. The folder on each computer that it should send to is shared. I am out of ideas. TIA for any help.

                      sue
                      Was anything change within the network properties? (User name , password)

                      Are you able to see your workgroup when you browse out from the machine.

                      What kind of computers are you running?

                        Comment

                        • SCREWTAPE
                          East Coast Imaging

                          Site Contributor
                          2,500+ Posts
                          • Jan 2009
                          • 3396
                          #7
                          Check the Shared folder (Sharing and Security tabs) and make sure it is configured properly.
                          Make sure the User Limit is set to Maximum Allowed or at the least more than 1 user.
                          Attached Files

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