IRAdvance 5030 A1 issue.

[CanonSco]

Wondering if anyone has seen the following issue?

IRAdvance 5030 with internal finisher-
Gripper mod done and running version 45.xx software.

Finisher output tray more often than not driving to the bottom and staying there.
4x Black curved arms that come out on top of paper sometimes coming out more than once / trying more than once to deploy/ seem weak... Eventually causes 010c Jams.
Sometimes works no probs , but more often than not the tray will be in the wrong position. As if it thinks tray is full of paper , but gives no errors / msg and lets you copy as much as you want.

Have stripped it down and nothing physical to see wrong with either the tray or the black arms.
Have had a number of issues with other internal finishers , broken harness - controllers etc , but first I have seen this on a 5030. Any ideas?

Also keen to hear of peoples experience with FF90 / 1101 /010c etc jams from the 3-way unit. ( which this machine is also suffering from - thats for next visit )
We have had some success with cutting all the stupidly tight cable ties coming from the sensors. But I have had to replace 3 x 3-way units to totally eradicate FF90 jams now. Which is worrying if they have not changed the manufacturing process and I am putting in the same as what is coming out. But the new units seem to work.

Any suggestions

[SCREWTAPE]

I know there were some issues in the past with this finisher.

As you have mention some of those jam codes.

There is a newer type gripper assy (4Y3-0021-000)

The newer gripper type was to remedy 1101 jams however.

[CanonSco]

All this customers 5030's ( 50 of them ) have had the gripper replaced with the newer type from early on.

[CanonSco]

Bumpty bump bump as going back in the AM with a box full of parts

[Canuck]

Does it have the additional tray or just the standard?01-0c is copier duplex inlet sensor delay jam...make sure that the flapper is not hanging up or knicked with paper cuts.11-01 is entrance of finisher stationary jam...paper gets there but stays too long. Fixing the 01-0c will probably fix the other. Clean the stack tray clock sensor wouldnt hurt

[CanonSco]

Pretty sure the 010c 's have nothing to do with the tray driving to the bottom. I have quite a few machines displaying this jam code and none of them have a tray issue. More often than not the problem with the tray will happen with no jams / errors. It depends where the tray is ( fully at bottom or just slightly out of position ) and how many prints have been asked for. I have cleaned all the sensors already.

Any way I have ordered a few parts and will now go fit them. Although typically most are coming from Inc. and are out of stock Europe.

[CanonSco]

New controller solved it.

I split the finisher anyway to put a couple of extra turns on the paper level detect arm return spring as it was slow to return.

Have another 2 machines in for 3 way jams tomorrow .......have about a 75% success rate with cutting the 3 way unit sensor cable ties / upgrading to v45.xx , but have a few that suffer from it.
I am about to put an "old" 3 way unit in a showroom machine and try drill down what is happening to these units. When I get a spare minute

[CanonSco]

Wondering if anyone has seen the following issue?

IRAdvance 5030 with internal finisher-
Gripper mod done and running version 45.xx software.

Finisher output tray more often than not driving to the bottom and staying there.
4x Black curved arms that come out on top of paper sometimes coming out more than once / trying more than once to deploy/ seem weak... Eventually causes 010c Jams.
Sometimes works no probs , but more often than not the tray will be in the wrong position. As if it thinks tray is full of paper , but gives no errors / msg and lets you copy as much as you want.

Have stripped it down and nothing physical to see wrong with either the tray or the black arms.
Have had a number of issues with other internal finishers , broken harness - controllers etc , but first I have seen this on a 5030. Any ideas?

Also keen to hear of peoples experience with FF90 / 1101 /010c etc jams from the 3-way unit. ( which this machine is also suffering from - thats for next visit )
We have had some success with cutting all the stupidly tight cable ties coming from the sensors. But I have had to replace 3 x 3-way units to totally eradicate FF90 jams now. Which is worrying if they have not changed the manufacturing process and I am putting in the same as what is coming out. But the new units seem to work.

Any suggestions

Bump. Have another one with 1101 / FF90 3 way jams , Had all the cable ties cut back , grease removed from the sensors , sensors swapped and software up to current level. Will replace the 3 way unit tomorrow.
Anyone getting similar?

[mrfixit51]

I split the finisher anyway to put a couple of extra turns on the paper level detect arm return spring as it was slow to return.

I ran into this a couple weeks back with internal finishers on the irc2550's. The plastic arm that pressed on the paper sensor assembly would bind a bit on the shaft, and not spring back, so the tray would dive to the bottom, and not come back up. I was able to solve one with a drop of oil on the shaft it mounts on, but I had to gut the last one to put an extra wrap on the spring of the sensor arm. What a pain. I then found that the arm that senses the tray or the paper could simply be pulled out of the finisher to open up the grip on that shaft a bit...

[CanonSco]

I ran into this a couple weeks back with internal finishers on the irc2550's. The plastic arm that pressed on the paper sensor assembly would bind a bit on the shaft, and not spring back, so the tray would dive to the bottom, and not come back up. I was able to solve one with a drop of oil on the shaft it mounts on, but I had to gut the last one to put an extra wrap on the spring of the sensor arm. What a pain. I then found that the arm that senses the tray or the paper could simply be pulled out of the finisher to open up the grip on that shaft a bit...

Cheers for the info. Sorting out that arm / return spring didnt solve my issue unfortunately , but good to know. Bit of a pain to split that finisher. Wont be so bad next time , but took me a little bit of time this time.

[mrfixit51]

I installed the finisher, pulled it out to fix the bind, put it back in, found I had messed up the gear synchronization on that shaft, pulled it back out, discovered what I had done to the gear mesh, re-timed the gears, installed back into the copier for the third time....

I never want to have that much fun with a finisher again!!!