Format Canon c3220 Hard drive

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  • dinkyoaf
    Technician

    50+ Posts
    • Sep 2010
    • 63

    #1

    Format Canon c3220 Hard drive

    I have read it is very difficult (need the firmware+canon software) to format the Canon 3200 series hard drives. Is there a way to erase all the data off of the drive without going through such a method? What does an MMI Clear actually clear?

    I have read that the only info stored on the drive is secure prints, prints sent to the mailboxes, email and fax #s stored as 1 touches. Is this correct?

    Reason I am asking is a customer of a customer claims to have sold their machine to a reseller who then sold the machine to a company that got all of their previous prints.

    Don't normal print jobs go through the RAM and not touch the HDD?
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    Originally posted by dinky oaf
    I have read it is very difficult (need the firmware+canon software) to format the Canon 3200 series hard drives. Is there a way to erase all the data off of the drive without going through such a method? What does an MMI Clear actually clear?

    I have read that the only info stored on the drive is secure prints, prints sent to the mailboxes, email and fax #s stored as 1 touches. Is this correct?

    Reason I am asking is a customer of a customer claims to have sold their machine to a reseller who then sold the machine to a company that got all of their previous prints.

    Don't normal print jobs go through the RAM and not touch the HDD?
    First

    - The MMI Clear will remove information pertaining to the Machine User Settings.
    - ID Modes, ID Group, Passwords, Mode Memory, IP Addresses.
    - Print out the User Data Lists, P-Print and any other prints that may contain User Settings before clearing MMI.

    If they were concern about confidential information on the HDD.

    The best to do is purchase another HDD, format and reload the firmware back. Then keep the old one and destory it.

    Almost everything gets stored on the HDD. Credit card, S.S, Checks, you name it. If it was scanned or was printed, its on the HDD.


    MMI will not clear the HDD.

    Comment

    • dinkyoaf
      Technician

      50+ Posts
      • Sep 2010
      • 63

      #3
      Screwtape, I thank you VERY much!

      I was afraid it was going to be this intricate.

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Originally posted by dinkyoaf
        I have read it is very difficult (need the firmware+canon software) to format the Canon 3200 series hard drives. Is there a way to erase all the data off of the drive without going through such a method? What does an MMI Clear actually clear?

        I have read that the only info stored on the drive is secure prints, prints sent to the mailboxes, email and fax #s stored as 1 touches. Is this correct?

        Reason I am asking is a customer of a customer claims to have sold their machine to a reseller who then sold the machine to a company that got all of their previous prints.

        Don't normal print jobs go through the RAM and not touch the HDD?



        1314824645_4f07375dd2.jpg

        Observe the HHD Position> Hand on Nail>Strike the Nail Head/
        Problem Solved

        Then Grab a Beer from The Box
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • badboys
          Technician
          • Oct 2010
          • 69

          #5
          Formatting those HDD will not erase data stored. It will be label as ".old" & compress/move to certain cluster in the HDD. Data is still retrivable. Use the advanced "Zero" or "DOD" method to bring the HDD back to its original factory default conditions. Use/perform with CAUTION...!!!

          Comment

          • SCREWTAPE
            East Coast Imaging

            Site Contributor
            2,500+ Posts
            • Jan 2009
            • 3396

            #6
            Want reassurance.

            Try this.

            Comment

            • blazebusiness
              SanDiegoCopierRepair.com

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 1250

              #7
              Newer machines have come up to speed addressing security issues with the optional Data erase kits available , but on your model - even having your Authorized Canon tech format the drive with the service support tool only deletes the File Allocation Table and the rest of the hard drive data storage area is not overwritten.

              There is a security kit A1-P available for your machine for like $550.00 or you can as mentioned before - purchase a new drive and destroy the old one. -------probably easier.
              Last edited by blazebusiness; 10-09-2010, 06:02 PM.
              sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

              Comment

              • blazebusiness
                SanDiegoCopierRepair.com

                Site Contributor
                1,000+ Posts
                • Apr 2010
                • 1250

                #8
                Ha!
                sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

                Comment

                • dinkyoaf
                  Technician

                  50+ Posts
                  • Sep 2010
                  • 63

                  #9
                  Excellent. Thanks everyone. Now I need to figure out how to obtain the firmware and the process of reinstalling it. :-)

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Originally posted by dinkyoaf
                    Excellent. Thanks everyone. Now I need to figure out how to obtain the firmware and the process of reinstalling it. :-)


                    Best ways,

                    1.put in a service call-
                    2.make friends with a Canon Certified Tech
                    2.Bribe someone to teach you
                    3.steal it
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • dinkyoaf
                      Technician

                      50+ Posts
                      • Sep 2010
                      • 63

                      #11
                      Originally posted by teckat
                      Best ways,

                      1.put in a service call-
                      2.make friends with a Canon Certified Tech
                      2.Bribe someone to teach you
                      3.steal it

                      I very well may end up doing some combination of those. We are a refurbisher so I am going to have to go through my contact list to see who can help me out.

                      Comment

                      • badboys
                        Technician
                        • Oct 2010
                        • 69

                        #12
                        Originally posted by teckat
                        Best ways,

                        1.put in a service call-
                        2.make friends with a Canon Certified Tech
                        2.Bribe someone to teach you
                        3.steal it
                        "Bribe someone & steal it"......thats a good one but there's risk doing so. The involved Canon Tech can also be charged for "Criminal breech of trust as servant to the company"

                        To dinkyoaf, do consider...

                        Comment

                        • Tricky
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Apr 2009
                          • 2621

                          #13
                          Originally posted by dinkyoaf
                          Reason I am asking is a customer of a customer claims to have sold their machine to a reseller who then sold the machine to a company that got all of their previous prints.
                          Surely all they got were just the scans in the shared folder on the copier hard drive.

                          Although there may be a copy of every scan, print, copy etc the machine has ever done on the hard drive, getting anything other than what's on the shared folder is not easy.

                          The print, copy etc log in the system monitor is just that its not possible to reprint this.
                          Last edited by Tricky; 10-12-2010, 07:57 PM.

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Originally posted by badboys
                            "Bribe someone & steal it"......thats a good one but there's risk doing so. The involved Canon Tech can also be charged for "Criminal breech of trust as servant to the company"

                            To dinkyoaf, do consider...

                            Come and get Me, I say'
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • badboys
                              Technician
                              • Oct 2010
                              • 69

                              #15
                              [/ATTACH]
                              Originally posted by teckat
                              Come and get Me, I say'
                              Here I come...

                              01.jpg

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