canon ir2270 hdd.

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  • hamdyyassin
    Technician

    50+ Posts
    • Feb 2009
    • 84

    canon ir2270 hdd.

    1-Can i clone a canon ir2270 hdd , when i connect the hdd to a computer by usb connect the computer reads it as an empty hdd.
    2- How can i install system software by usb coonect.
    Thanks for help.
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    You need SST and firmware to load firmware to any Canon machine.

    Cloning HDD's for canon copiers might work if you know what your doing.

    Comment

    • badboys
      Technician
      • Oct 2010
      • 69

      #3
      Cloning will be fastest way to restore but not every cloning software works on every Canon HDD. e.g The cloning software that i used to clone IR2200/IR3300/IR3320 was unable to clone the IR2270/IR3570/IR4570 HDD...so keep on trying till you get the right one. Good Luck...

      Comment

      • Simons
        Trusted Tech
        • Jun 2008
        • 492

        #4
        Oh ? and what software would that be Just wondering....hahahaha

        Comment

        • mrfixit51
          Lead Service Technician

          1,000+ Posts
          • Oct 2008
          • 1975

          #5
          We preach this over and over,,, the best way to deal with this is SST and the System Software, on the proper hard drive. It is the best, and fastest way to resolve the issue. I carry the hard drives with me, and using the proper tools is the quickest way to deal with the problem. Then I don't have to worry about what cloning software works with what model of copier. I field fix these copiers, and cloning is not something easily done in the field. It certainly is not faster...
          "Once a King, always a King, but once a Knight is enough!"

          Comment

          • badboys
            Technician
            • Oct 2010
            • 69

            #6
            Originally posted by mrfixit51
            We preach this over and over,,, the best way to deal with this is SST and the System Software, on the proper hard drive. It is the best, and fastest way to resolve the issue. I carry the hard drives with me, and using the proper tools is the quickest way to deal with the problem. Then I don't have to worry about what cloning software works with what model of copier. I field fix these copiers, and cloning is not something easily done in the field. It certainly is not faster...
            Sorry but no offense to my opinion. I carry ready made/clone HDD with me every day of various models. When customer call, I simply replace the faulty HDD e.g (E602), boot it up & restore backup via RUI and its ready to GO. All this was done in 20-30mins the most. SST & Firmware are only use to flash version upgrade carried out in setup/workshop dept not in the field. And again no offense but this is just what we preach. As for the clonning software, its provided by my dept.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16092

              #7
              Originally posted by badboys
              Sorry but no offense to my opinion. I carry ready made/clone HDD with me every day of various models. When customer call, I simply replace the faulty HDD e.g (E602), boot it up & restore backup via RUI and its ready to GO. All this was done in 20-30mins the most. SST & Firmware are only use to flash version upgrade carried out in setup/workshop dept not in the field. And again no offense but this is just what we preach. As for the clonning software, its provided by my dept.

              there many times u need SST to just update / & or repair the DCON/RCON/RUI/LANGUAGE/SYSTEM/BOOT ROM ver's./
              Like I said before, Customers in the USA, even when the HDD is bad, u just can not pull it out- & leave the customers site with it, unless u like to visit Jail. The HDD belongs to the customer , working or not !!!

              Trying to clone one here in USA at customers site is a no no / Once u mention the HDD needs replaced/ when your done, you better have given the old HDD back to them, if not -expect them to call security or police
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • badboys
                Technician
                • Oct 2010
                • 69

                #8
                Not in my country. The HDD belongs to 'us' as we are the service provider that include firmware or 3rd party scanning software install at customer premises. We take full control over our property & we decide what is best for our customer.I guess rules/regulatios differ between our region.

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16092

                  #9
                  Originally posted by badboys
                  Not in my country. The HDD belongs to 'us' as we are the service provider that include firmware or 3rd party scanning software install at customer premises. We take full control over our property & we decide what is best for our customer.I guess rules/regulatios differ between our region.

                  I think you better read the Companies Security Rules before that statement can be made. Any Customer would be crazy to sign an agreement that states the HDD is owned by the Company providing service.I would like to see if that statement flies at your /or if any Government Accounts .

                  Any information that is put on a HDD in a Companies Rented/Leased/or Owned equipment , be it on a Copier,Printer/PC etc. is the property of said Company. As in the USA , there must be security issues in your Country.
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • CanonSco
                    Man About Town

                    250+ Posts
                    • Jul 2010
                    • 368

                    #10
                    Originally posted by badboys
                    Sorry but no offense to my opinion. I carry ready made/clone HDD with me every day of various models. When customer call, I simply replace the faulty HDD e.g (E602), boot it up & restore backup via RUI and its ready to GO. All this was done in 20-30mins the most. SST & Firmware are only use to flash version upgrade carried out in setup/workshop dept not in the field. And again no offense but this is just what we preach. As for the clonning software, its provided by my dept.
                    Jesus , what have I been doing all these years. Thanks for pointing the error of my ways.

                    And yes, here in UK, I also have to fill out a few forms now just to remove a HDD from a machine and look at. Never mind removing it from the premises. Even a resite of a machine requires paperwork filled out and the customer is within their rights now to ask to keep hold of the HDD while we move the machine. Even if they have 50+ of them.
                    Yes, I am a nerd.
                    Gaming PC - check. Raspberry Pi - Check. Custom ROM on phone - check. Thick glasses - check.

                    Comment

                    • badboys
                      Technician
                      • Oct 2010
                      • 69

                      #11
                      Originally posted by teckat
                      I think you better read the Companies Security Rules before that statement can be made. Any Customer would be crazy to sign an agreement that states the HDD is owned by the Company providing service.I would like to see if that statement flies at your /or if any Government Accounts .

                      Any information that is put on a HDD in a Companies Rented/Leased/or Owned equipment , be it on a Copier,Printer/PC etc. is the property of said Company. As in the USA , there must be security issues in your Country.
                      ...like I said, that is how things are & works around here. Security has never been an issue but if the machine malfunction due to HDD failure & too much time taken causing delay to customer work flow, we'll be answerable or even accountable for. I only remember once back in 2002 where a major client(local bank)demand to keep the HDD from all 90 machines(IR3320) before upgrading BUT we made them pay for it. Funny isn't it...

                      Comment

                      • vj200729
                        print mate

                        50+ Posts
                        • Apr 2008
                        • 81

                        #12
                        you can clone it with a working hdd using hdclone professional .i use to do it succesfully severel times.

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16092

                          #13
                          Originally posted by vj200729
                          you can clone it with a working hdd using hdclone professional .i use to do it succesfully severel times.

                          CLONE THIS
                          \/\/ + \/\/= /\/\ /\/\



                          Cloning: Is copying sector by sector from one object to another, in the process totally destroying the contents of the target object. I use the term object because cloning can happen at the disk or partition level. For a lot of people with their disks partitioned into one partition, it doesn't really matter. However, there are packages that will clone at the partition level. The nice thing about cloning is that the resultant object is immediately useful. In the case of disk cloning, one can replace the source disk with the target disk and the system will work. Some packages call this imaging. One can also grab copies of files that have been deleted or destroyed.

                          Imaging: Is copying sector by sector an object (disk or partition) to a file on the target object (usually a file within a partition within a disk). Or, it can be onto tape. In this case data on the target object is usually not destroyed (except for tape, there are some tape archivers however that can add onto an existing tape). The advantage here is that usually with compression, multiple copies can be made to the target object. And, not everything has to be copied each time (i.e. incremental backups). One can also recover lost or damaged files, and sometimes one has a choice of which one to restore. The disadvantage is that in recovery one must do something to convert the image back to something bootable. Most packages provide that something, ranging from the simple to the complex. And, many packages use the term cloning when they mean imaging and imaging when they mean cloning
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • Mat Wilson
                            Technician
                            • Sep 2010
                            • 26

                            #14
                            You really cant take a hdd off a customers site in USA? Here in australia if we have issues we can take a whole machine away.

                            Comment

                            • Simons
                              Trusted Tech
                              • Jun 2008
                              • 492

                              #15
                              In 8 years I have never had a customer give 2 cents about what happens to a bad harddrive after it gets replaced. I cant even think of a customer who actually kept a drive from a trade in or offlease machine. I live in the Midwest, USA.

                              Comment

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