Canon iRC3220N magenta drum problem

[Guest]

Hello people, i need a little help.
First i had a error code E0007-511302, and after replacing magenta toner, i succeed to startup machine. But now i have a different problem. Copier shows a warning "insert magenta drum cartridge" (drum is already in copier) and cant warm up.
Anyone can help pls?

[SCREWTAPE]

Hello people, i need a little help.
First i had a error code E0007-511302, and after replacing magenta toner, i succeed to startup machine. But now i have a different problem. Copier shows a warning "insert magenta drum cartridge" (drum is already in copier) and cant warm up.
Anyone can help pls?

That error code has to many numbers on the sub code.

It should look like this E007-xxxx

Are there two error codes.

The E007 pertains to your fixing assy.

Its not warming up you say.

Hopefully its just the fuser and not a board or a fuse that's blown.

You should have tech look at it.