C3200 - frozen display

[teckat]

Yep that's the one.

are u a tech ?? do u have experience on Canon

u may need to re load C1 Firmware

[gezeo750]

Buddy what are you really doing.

This error code will be indicated when an error is detected during the configuration check made at the time of the imagePASS C1 Startup .

Perform the following troubleshoot steps, in this sequence:
1. Check if the affected iRC 3200 has 256 MB extended RAM installed.
2. Check and make sure the Boot Rom of the iRC3200 is type "C"
3. Enter the Service Mode and make the Interface Setting set to "3" COPIER > OPTION > INT-FACE > IMG-CONT
4. Check and reseat all the connection cables.
5. The System Software could be corrupt. Reinstall the System Software
6. If the error persists after reinstalling the System Software, one of the following parts may be defective and should be checked.
1. Network Cable
2. Video Cable
3. Hard Drive
4. Motherboard

I've only got 128MB of RAM installed
Boot-Rom is 70.01C
INT-FACE was already set to "3"
Everything is reset...now
Don't have the disc so can't reinstall system software...
I'll have to check and see if the error still persists come next week...
The network cable is good
Not sure how to tell if the video cable is still good though.
Can I connect the HDD to a PC to tell if it's still good?

are u a tech ?? do u have experience on Canon

u may need to re load C1 Firmware

No I'm not a Canon tech. I work for a computer consulting company as a network admin/technician. We suggested our client buy this printer, now we're having trouble getting it to work. We figured we'd just connect it to the new network after moving it in, but it just hasn't been that easy. It's been nothing but trouble, and I've been given the task of trying to get it back up and running with no prior experience.

[teckat]

I've only got 128MB of RAM installed
Boot-Rom is 70.01C
INT-FACE was already set to "3"
Everything is reset...now
Don't have the disc so can't reinstall system software...
I'll have to check and see if the error still persists come next week...
The network cable is good
Not sure how to tell if the video cable is still good though.
Can I connect the HDD to a PC to tell if it's still good?


No I'm not a Canon tech. I work for a computer consulting company as a network admin/technician. We suggested our client buy this printer, now we're having trouble getting it to work. We figured we'd just connect it to the new network after moving it in, but it just hasn't been that easy. It's been nothing but trouble, and I've been given the task of trying to get it back up and running with no prior experience.

Here is some reading on iMAGEPASS C1

C1_Installation.pdf

imagePass_C1V2_SG.pdf

[gezeo750]

Thanks. These should help me out immensely.

[teckat]

Thanks. These should help me out immensely.

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