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  • molson
    Technician
    • Feb 2008
    • 41

    #1

    ir 2550

    says copy limit reached clear job/print log? whats this mean?
  • SCREWTAPE
    East Coast Imaging

    Site Contributor
    2,500+ Posts
    • Jan 2009
    • 3396

    #2
    The message is displayed when the page limit of the specific User ID is reached.

    Comment

    • molson
      Technician
      • Feb 2008
      • 41

      #3
      there is no user ids and only stops color copies

      Comment

      • blazebusiness
        SanDiegoCopierRepair.com

        Site Contributor
        1,000+ Posts
        • Apr 2010
        • 1257

        #4
        I know that copies can be limited in service mode also. You could try to enter service mode and check the setting for "Copier > Option > User>CopyLIM."
        Last edited by blazebusiness; 10-21-2010, 03:20 PM.
        sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Originally posted by molson
          there is no user ids and only stops color copies









          "Reached counter limit.


          above message is displayed when the page limit of the specific User ID is reached. The setting for the specific User ID can be changed under: Additional Functions > System Settings > Dept. ID Management > Select the arrow keys to display the department whose age limit you want to change > Select the department > Press edit > Select 'Turn Limits On/Off and Set page limits' and press the desired function.
          * To cancel setting a page limit restriction for a function, press [Off] under function's name.






          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • blazebusiness
            SanDiegoCopierRepair.com

            Site Contributor
            1,000+ Posts
            • Apr 2010
            • 1257

            #6
            Taking into consideration that this only happens to you on color prints-don't bother checking the Copy Lim in service mode as I previously suggested.....Follow Teckat's suggestion. He nailed it.
            sigpicAnything can be made to work if you fiddle with it long enough- San Diego Copier Repair.com

            Comment

            • SCREWTAPE
              East Coast Imaging

              Site Contributor
              2,500+ Posts
              • Jan 2009
              • 3396

              #7
              Originally posted by blazebusiness
              Taking into consideration that this only happens to you on color prints-don't bother checking the Copy Lim in service mode as I previously suggested.....Follow Teckat's suggestion. He nailed it.
              User said he does not have dept ID's set up. This knowledge base article refers to dept ID's.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                u never know/stranger things have appeared with further investigations

                usually ,copy limit does not show up unless programed in/

                i suppose it could be a software glitch ?
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • SCREWTAPE
                  East Coast Imaging

                  Site Contributor
                  2,500+ Posts
                  • Jan 2009
                  • 3396

                  #9
                  Originally posted by teckat
                  u never know/stranger things have appeared with further investigations

                  usually ,copy limit does not show up unless programed in/

                  i suppose it could be a software glitch ?
                  There always something strange being threads like this.

                  I agree with you, that message doesn't come up for any other function besides Copy limits. As we know where that gets set up at, Dept ID..

                  I guess we will wait and see what else molson has to say.

                  Chances are he won't post for another two years.

                  Comment

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