How to Send-scan to a Windows-7 laptop?

[BillAgudelo]

My customer has an iR-3170u with U-send.

I am to setup send-scan to his laptop running Windows-7 OS.

When I browse the network I cannot see the laptop.
When I enter the network address of the shared folder directly, it errors out.

Any ideas?

thanks,

Bill

[teckat]

My customer has an iR-3170u with U-send.

I am to setup send-scan to his laptop running Windows-7 OS.

When I browse the network I cannot see the laptop.
When I enter the network address of the shared folder directly, it errors out.

Any ideas?

thanks,

Bill

U want to Send a Scan from the iR3170u w/U-SEND to a Laptop w/Win-7 !

[BillAgudelo]

Yap!

[teckat]

Have u seen this pdf.

TP09 418b[1].pdf

[BillAgudelo]

What pdf?

[teckat]

What pdf?

click on link above

[BillAgudelo]

OK, I got it.

but , what does that have to do with Universal Send?

[teckat]

OK, I got it.

but , what does that have to do with Universal Send?

does 3170u have an imagePass Fiery or the internal Canon Controller ?

[SCREWTAPE]

Make changes on the workstation.

Turn off the password protection. Also make sure file and printing is turned on.

You can find this under Network and sharing center> Advance sharing settings.

Try browsing from the machine after changes are made on the computer.

If you try browsing from the machine and do not see anything when you browse then there might be other issues.

How many workstations are there on this local network.

[BillAgudelo]

This is an iR-3170u.

I am able to print from the W7 laptops using UFR-II-64.
I can browse from the iR-c3170u and see all computers except the W7 laptops.
I can scan to all XP computers fine.

It may be a sharing issue with W7 and not a copier problem.

However, I remember the problems presented by Window Server 2003. (see attached pdf.)

I hope it is not something similar.

Thanks in advance for any help you can provide.

Bill

[SCREWTAPE]

Your problem is W7 not the copier. I gave you some good directions. I too have had this kind of issue with W7,
and most of the time I check network sharing> advance settings and it'd solves the issues with SMB.

[teckat]

May 3, 2010
Product : All Universal Send Capable imageRUNNER Models, All imagePRESS Series Title : Cannot Browse the Network When Trying to Push Scan Using SMB Problem :
When trying to send a file (push scan) to a remote computer using SMB, the Browse feature does not show any of the computers on the network. When the Browse button is selected, an empty browse window is displayed on the imageRUNNER LCD screen. There are no computers to select.

This problem seems intermittent. Sometimes it can browse the network, other times it sees nothing.

Solution : To correct a blank browse window on the copier LCD screen, try the following

[teckat]

Could be a missing TWAIN driver/ in win7

[badboys]

Turn "ON" network discovery as well. Your W7 are not visible if set to "OFF''
Check W7 firewall setting too.