Everytime my customer turns on the machine this error code E000110-0102 pops up. After the machine is restarted it works fine the whole day. Can somone please help me out by pointing out what the error code is?
Thanks!
Thanks!
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Yellow =Polygon error code
E110-0102
description for the E110 sub-codes?
E110 sub codes descriptions are as follows:
1st line: Always 0
2nd line: Station where the error occurred (1: Y, 2: M, 3: C, 4: K)
3rd line: Main unit status when the error occurred (0: Activating, 2: BD control 1, 3: BD control 2, 4: Changing the speed, 3: Operating steadily)
4th line: Polygon control status (0: Suspension, 1: FG rotation, 2: BD control 1, 3: BD control 2, 4: BD Control 3, 5: BD control 4, 6: Phase locked)
0xx2
A BD signal has never been detected.
(It may be caused by damage to the laser PCB/BD sensor or removal of
the harness.)
(1)-Check whether the harness is not removed.
(2)-Check/Replace the scanner unit.
(3)-Check/Replace the harness.
(4)-Check/Replace the DC controller PCB 1 (IMG).
(5)-Check/Replace the power unit.**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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Is this a common issue with this model? We've sold a quite a few ir-c3220 and never encountered this. What can cause the yellow laser to go out. Thank you for your replies.Comment
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I notice that this happens more on the 5180 series than the 3200 series.
A very important note... When you replace it make sure to put the correct values that come with the new laser in service mode.Comment
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