image runner 5055 takes a long tme to....

[teckat]

I tested the machine afterward s and all looked and ran good, but to answer your question, no I did not. I was told that if I had any issues just put back the values on the door panel

U need to always keep a paper copy of those settings - is is called a P PRINT.

when u clear DCON or RCON they default to Canon testing numbers, those standard testing numbers are different in shipped printers, that is why those door specs need to be put back in for your DCON settings.

I would print out the P PRINT SETTINGS and compare them to the Door specs. - The Original door specs take precedent for each printer. After u check and put in the Original specs/ print out a new P PRINT to keep with printer.

[pjdbm]

Thank you tekcat, you have really good knowledge of the Canon line.

[teckat]

Thank you tekcat, you have really good knowledge of the Canon line.

thank ya'
ELVIS.jpg

[pjdbm]

I have to reopen this because now the customer is complaining and holding some money from the sale.

I ruled out:

1) AC outlet and voltage
2) finisher unit
3) firmware upgrade
4) Sleep timers
5)COP>OPT>BODY...DHON<DHOF should all be 0 by default.Also STNBY_TM is set to 0
6)Check your Fixing Frame Connector, for any stuck paper in machine frame connector


Now the only thing that seemed to work was turning off potential sensor, the machine works fast however, I pick up a copy quality problem. Slight shading like it is over exposed and making exposure lighter or darker does not do anything.

My question would be
1) is there any long term issue or problems I should be concerned with by turning drum pot off?

2) how can I adjust the quality with the drum pot off?

[teckat]

what is the 5055 firmware ver. ?
what is the finisher firmware ver. ??
check the values for dpot - what are they ??

change energy consumption in sleep to high
change power save mode to none
disable MULTICAST DISCOVERY in TCP-IP settings

The default setting for PO-CTMD is "2" which causes the potential control to do a normal potential control, adding approximately thirty seconds to the first copy speed.

To speed up the copy process go into service mode level 2 and under Option>Body>PO-CNTMD, enter "1". This will make the machine do a simplified potential reading, thus speeding up the copy process . Don't forget to turn machine off and back on after changing settings.


Do not run this printer with potential off. !!!!!

That is for testing CQ issues.

what is customer complaint now ??

[pjdbm]

what is customer complaint now ??

they are complaining about what I posted in the first post here. If you leave the machine alone for 15 minutes in standby, when you go to print to the machine it receives the job , the machine gets ready to print and stays there running for about a minute then prints the documents, this happens in printing or copying functions.

It just sits there and runs with "waiting to print" in the display

[teckat]

Default of reservation copy after restoring from Sleep mode is "reservation copy is accepted, but it takes 30
or more seconds until copy starts". By setting the following Service mode, you can change this setting to
"reservation copy is not accepted until printer is ready (for 30 seconds)."
COPIER > OPTION>BODY > DWT-SYNC
0: It takes for 30 seconds if reservation copy is not set. If reservation copy is set, it takes 90 seconds at the
maximum. (Default)

1: Reservation copy is not accepted until printer is ready (30 seconds). However, in case of the setting which
reservation copy is not accepted until printer is ready (30 seconds), there is a timing which copy can be
accepted for approx. 1/100 second (Start button turns to green for a moment), and if a copy is made with this
timing, it takes 30 or more seconds until copy starts.

[teckat]

they are complaining about what I posted in the first post here. If you leave the machine alone for 15 minutes in standby, when you go to print to the machine it receives the job , the machine gets ready to print and stays there running for about a minute then prints the documents, this happens in printing or copying functions.

It just sits there and runs with "waiting to print" in the display

go in and check the values for dpot / Laser could be malfunction

COPIER>DISPLAY>DPOT>VL2M
for printer images:
COPIER>DISPLAY>DPOT>VL2M-P
reading=70v [+or -15v]

[teckat]

they are complaining about what I posted in the first post here. If you leave the machine alone for 15 minutes in standby, when you go to print to the machine it receives the job , the machine gets ready to print and stays there running for about a minute then prints the documents, this happens in printing or copying functions.

It just sits there and runs with "waiting to print" in the display

go in Level 2 in service mode & change this to "0"
COPIER > OPTION > BODY>PO-CNTMD Use it to select the number of times the potential control mechanism goes on.
0: once at power-on
1: once at power-on and, in addition, 10 and 60 min thereafter (simplified potential control
mode)
2: once at power-on and, in addition, 10 and 60 min thereafter (normal potential control
mode; default)

[pjdbm]

got it all down, I have to go back tomorrow and do this. I am under a lot of pressure because I just sold this machine, he is not paying in full until it is fixed.

I know you are putting in a hell of an effort in helping me here, I shall return the favor somehow in the future. Thanks

[Simons]

hMMM Not to side track anything but in my experience with 2270 like boxs.... " waiting to print " has been said to be a boot rom that is loose . Reset the rom. A bad ribbon cable from main cont. Or replace main controler. However those problems usually resulted in a NO print result. Not a 120 sec wait. Hell, the 120 wait might be a new feature of the latest software, network they are on?

[teckat]

hMMM Not to side track anything but in my experience with 2270 like boxs.... " waiting to print " has been said to be a boot rom that is loose . Reset the rom. A bad ribbon cable from main cont. Or replace main controler. However those problems usually resulted in a NO print result. Not a 120 sec wait. Hell, the 120 wait might be a new feature of the latest software, network they are on?

read entire issue from the start/ machine can print/
complaint is about the wait time

[pjdbm]

Ok Tekcat,

Went back this morning to machine and they had no issues with "waiting to print" with the pot-ct off.

However copies were still dirty,

I went into service 2 and set PO-CTMD to 0 and turned off and back on the machine.

I still had dirty copies so I adjusted the Dev bias from 180 to 280 and that cleaned up the copy except for a thin black line. I brought the dev bias up to 320 and it had no effect on the black line so I brought it back down to 180.

I tried to increase the laser output from 176 to 200 and that had no effect on the black line so I brought that back to default.

I went into exposure and made copies lighter and that had no effect on the black line.

I am giving the machine a day to settle in and will call them tomorrow for results.

VL2M= 118
VL2M-P= 122

Firmware for finisher is 5.02 (but this problem happen with the finisher totally disconnected )

Firmware for Boot 33.53

RUI = 53.01

mn-Cont = 55.01


I will let you know tomorrow how I am making out, very stressful situation.

[teckat]

Ok Tekcat,

Went back this morning to machine and they had no issues with "waiting to print" with the pot-ct off.

However copies were still dirty,



I went into service 2 and set PO-CTMD to 0 and turned off and back on the machine.

I still had dirty copies so I adjusted the Dev bias from 180 to 280 and that cleaned up the copy except for a thin black line. I brought the dev bias up to 320 and it had no effect on the black line so I brought it back down to 180.

I tried to increase the laser output from 176 to 200 and that had no effect on the black line so I brought that back to default.

I went into exposure and made copies lighter and that had no effect on the black line.

I am giving the machine a day to settle in and will call them tomorrow for results.

VL2M= 118
VL2M-P= 122

Firmware for finisher is 5.02 (but this problem happen wit the finisher totally disconnected )

Firmware for Boot 33.53

RUI = 53.01

mn-Cont = 55.01


I will let you know tomorrow how I am making out, very stressful situation.

What black line / post a PIC

VL2M= 118
VL2M-P= 122

those numbers are too high/ Laser could be the issue here

[pjdbm]

Those numbers were taken with PO-CNT off.

What black line / post a PIC

My Canon ir3200 copier/scanner here has missing HD (lent out to a tech and never returned) I will find another way to post it.