[Error Code] iR2570Ci problem. E020-01a2

[crcb2b]

The total counter: 127000. 30000 copies before new developing assy was replaced eith the same error, the 020-01A2 after that gone. Now, the same error. What guys you will suggest for me? The ARM sensor was cleaned and sensor above the drum unit cleaned too.

[teckat]

The total counter: 127000. 30000 copies before new developing assy was replaced eith the same error, the 020-01A2 after that gone. Now, the same error. What guys you will suggest for me? The ARM sensor was cleaned and sensor above the drum unit cleaned too.

place a service call for a CANON trained tech

[vj200729]

you have checked any toner catridge empty

[neonic]

Have had this problem on a few machines ir3100 range usually poor dev bias connections on rear of turret, if your lucky just bent and 20min fix, if unlucky snapped and "put the kettle on, i'm gonna be here a while"

if you have small fingers you can just about feel the leaf springs through the cut outs in the rear of the turret and bend them back slightly towards the rear of the machine (don't blame me if YOU snap them off )

if they are snapped or missing then its turret removal time..

good luck.

[teckat]

The total counter: 127000. 30000 copies before new developing assy was replaced eith the same error, the 020-01A2 after that gone. Now, the same error. What guys you will suggest for me? The ARM sensor was cleaned and sensor above the drum unit cleaned too.

make sure ITB is locked up in position

how is the Drum ??/ what % of Color are u outputting- Normal page coverage is 6%>8% coverage on LTR sz

[crcb2b]

make sure ITB is locked up in position


how is the Drum ??/ what % of Color are u outputting- Normal page coverage is 6%>8% coverage on LTR sz

What are you mean ITB locked ? However, I consider strange sound during Warming Up before the copier show the error.
The drum is almost new. Just 13000 left. I replaced it few monthes ago by myself. Fuser too. The toner coverage is normal for basic office documents, however full of yellow toner's dust I noticed on the other developing assy's and under developing assy's carousel. The error's description says that the problem color is yellow, SNGL parameter is the same or above of number 960. Something above 1014 I saw it in service mode.

[crcb2b]

Have had this problem on a few machines ir3100 range usually poor dev bias connections on rear of turret, if your lucky just bent and 20min fix, if unlucky snapped and "put the kettle on, i'm gonna be here a while"

if you have small fingers you can just about feel the leaf springs through the cut outs in the rear of the turret and bend them back slightly towards the rear of the machine (don't blame me if YOU snap them off )

if they are snapped or missing then its turret removal time..

good luck.

What are you mean the word "rear of turret" ?

[crcb2b]

place a service call for a CANON trained tech

Give me please a phone number. I am in a Europe.

[crcb2b]

you have checked any toner catridge empty

cheked. Few days ago the customer replaced magenta and yellow cartridges. Others are near full.

[teckat]

Give me please a phone number. I am in a Europe.

u have a yellow issue/overtone problem = find a Canon service company in your area

how do u find a business where u are located ?? do u have a Business Directory ?

Look Here in Canon Europe
http://www.canon-europe.com/Support/...or/index.aspx#