Does anyone have a Canon IR C2550 service manual and part guild they could hook me up with? Also wondering how good these copiers are. A customer we took on from another dealer bought one brand new...had 9k on it how and is messing up like crazy. Sounds like a piece of trash to me...but I thought Id ask u guys that work on em everyday.
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I personallyl like this model.
Keep in mind your 9K machine has been in the hands of people you have never seen or heard of....so god knows what is original and what isn't at this point. I would have the mindset that the meter is irrelivant at this point until you get your hands on a manual and physically inspect a good portion of the machine. Drums are easy to replace, ITB is quick and easy to get to same with fuser and feed rollers.
Curious as to what kind of issues your customer is experiencing???Accidents don't just happen. They must be carelessly planned. -
random jamming. side door wont close...a tech went and looked at it and he got it to close properly everytime. as far as the jamming....we have verified that they are using good paper. They use the same stuff as we recommend in our sharp mx color machine line and we have no hitch with it. They just purchased the copier in June, got fed up with the canon dealer and fired them. IDK what happened to cause that but that is the story I get. Once we get the manuals we are going to go through the copier with a fine tooth cob and see what the real story is and get her running properly. I would appriciate any help or tips anyone else has.Comment
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Oh the other issue is that the color quality is terrible compared to one from our sharps. IDK whats up with that. Will probably recalibrate once we check it all out just to make sure it was acyaully done. Anyone know what the total cost of a maintenance cycle is....if done properly. Can the drums be rebuilt?Comment
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there should be a modified door for the lower right feed assembly. They are part numbers FM3-1296-000 & FM3-1297-000. If you search the numbers online you can get pictures of what they are supposed to look like. I would also make sure firmware is at or close to the latest version which is 94.01. The only consumables you have to worry about are the ITB, drums and fuser. Everything else is cassette tires and the DADF p/u, feed, sep rollers.
If customer is rough with the cassettes they can break the plastic guides and gears that keep the guides in place for the paper. And the large right door can come off its lower hinge in the back if the customer pulls up on it. Maybe this is what the not closing issue might have been.
The one thing I can suggest since you are not a canon tech is to go into additional functions>adjustments>auto gradation adjustment. If they like to have consistent color I would have them run this every morning. It truly does help the machine run consistent and with less pausing during jobs for adjustments. It is 3 pages that the user scans and it does not cost them anything on the clicks.Accidents don't just happen. They must be carelessly planned.Comment
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drums are not rebuildable but can easily go 80K. The auto gradation is like a machine calibration. If it has a fiery you can calibrate that after you run the auto gradation.Accidents don't just happen. They must be carelessly planned.Comment
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Just want to clarify with you....the door they are having problems with is the small upper door that is above the one with the square button u press to open to the fuser. Are those part numbers for the larger lower door and the smaller upper one?Comment
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they are smaller lower door. The old ones caused all kinds of jamming issues. I want to say the 2550 came with the updated door, but I am not 100% on that.Accidents don't just happen. They must be carelessly planned.Comment
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Came across this Thread - Question: I usually work on Sharp. Got a client asked me to look at their Canon IR2550. I have worked on Canon Color's before, but not this Model. As a Tech yourself, can you tell me if there is anything inparticular that I should know about this model? Also, can you provide me with a Service Manual?
Thanks.Comment
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