c5185 NIC (print controller) part number

[dinkyoaf]

Does anyone know the part number for the network card (print controller) and also the SCSI on the c5185? Customers Fiery got knocked from a storm and the replacement didn't resolve it. Gonna try replacing the NIC in the machine.

Does the 3200 card (FG3-3135) work? I would assume not. Thanks in advance.

[teckat]

Does anyone know the part number for the network card (print controller) and also the SCSI on the c5185? Customers Fiery got knocked from a storm and the replacement didn't resolve it. Gonna try replacing the NIC in the machine.

Does the 3200 card (FG3-3135) work? I would assume not. Thanks in advance.

No on 3200 nic

what exactly is the issue with the 5185 & Fiery H1 ??? Error Codes/Printing/Power/Connections ?

Color imageRUNNER C5185 / C5180 / C5185i / C5180i / C4580 / C4580i / C4080 / C4080
The part number for the NIC is FM2-9253-010
The interface cable for imagePass H1 v1.1=FH2-7042-000

nic.JPG

[dinkyoaf]

Excellent. Thanks Teckat. Well they had a bad storm roll through the area. Machine would still copy but all network functionality was dead. (Fiery plugged directly in to the wall - No form of surge suppression) We sent them a new Fiery with no improvement. My Canon tech wants to swap out the NICs. Thoughts?

[teckat]

Excellent. Thanks Teckat. Well they had a bad storm roll through the area. Machine would still copy but all network functionality was dead. (Fiery plugged directly in to the wall - No form of surge suppression) We sent them a new Fiery with no improvement. My Canon tech wants to swap out the NICs. Thoughts?

does the H1 have power ? / check LED window on H1 for errors/ open H1 -Check connections


Read this H1 Guide below, could help
imagePass H1 SG.pdf

[Fer]

Disable the H1 in service mode, and try to connect the network directly to the copier. U can test the nic for free.

[dinkyoaf]

Disable the H1 in service mode, and try to connect the network directly to the copier. U can test the nic for free.

AH why have I not thought about that!? Good idea. Thanks. That's what sucks about being a tech. Sometimes you get so used to the complicated issues you forget to start with the basics. Or at least I do..

[charm5496]

we had an H1 get taken out by a lighting storm at a power plant none the less. You can also try connecting your laptop to the copier via a crossover cable to see if you can ping the device that way. More than likely the storm took out the motherboard on the H1, but i would pull it apart and check the power supply with a meter to see if you have voltage coming out of it.

[teckat]

we had an H1 get taken out by a lighting storm at a power plant none the less. You can also try connecting your laptop to the copier via a crossover cable to see if you can ping the device that way. More than likely the storm took out the motherboard on the H1, but i would pull it apart and check the power supply with a meter to see if you have voltage coming out of it.

Poster said they replaced the damaged Fiery - and received same results

Does anyone know the part number for the network card (print controller) and also the SCSI on the c5185? Customers Fiery got knocked from a storm and the replacement didn't resolve it. Gonna try replacing the NIC in the machine.