Canon IR 6000 Tray #3 Jammed

[ybnews]

Was making booklets feeding from tray #3 (universal, changeable paper sizes)
with guides set at LTR R position. The tray ran out of paper so I pushed the button to drop the tray and open. Tray would not slide back. It was hanging up on something. After removing the tray I see a flat, brass colored plate at the bottom center on the left side is in the raised position instead of all the way to the bottom so I cannot slide the tray back in. How can I get that plate to drop to the lower position so that the tray can slide back in?
I tried turning off and unpluging the machine then with all the doors & trays open turned it back on hoping the thing would re-set to the correct home position.
NO joy. Any other suggestions? I need to complete an 800 booklet run.
Thanks,
Dana Lewis

[charm5496]

push and hold the white actuator that releases the cassette when it is in the machine. This should allow it to drop back down.

[kuby]

Ditto on pushing the white actuator.

[ybnews]

Here's what I have to do for now,
Completely remove draw #1 so I have access to #3.

Then while pushing the release button on draw 3,
I reach in and push down so that the paper casette drops all the way to the bottom. Aparently the drop down plate is hanging up on something and needs a little push What a P.I.T.A!

[ybnews]

I think I fixed it.

I sprayed some WD/40 where the drop down plate pivots and on the mechanism behind the white cassette release button. Lifted the drop down plate up & down a few times while holding the button in to work it in. Seems ok for now

[teckat]

I think I fixed it.

I sprayed some WD/40 where the drop down plate pivots and on the mechanism behind the white cassette release button. Lifted the drop down plate up & down a few times while holding the button in to work it in. Seems ok for now

MacGyver , would be proud
Macgyver.jpg