E019 error in 2018 & 2016

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • patil_ps
    Technician
    • Dec 2009
    • 38

    #1

    E019 error in 2018 & 2016

    Hi Frens,

    I have two canon Copier machines. 1st is Canon iR2016N and 2nd is Canon iR2018n copier. Both machines are giving "E019" error intermedite problem. When error appeares I always used to switch off for 2 minutes and then switch it on. Themn both machines works fine. Please help me what to do?
    I can repair myself, please suggets me the solution.
    Thanks and Reagrds,

    PSP.
  • cetverooki
    Technician

    50+ Posts
    • Nov 2010
    • 53

    #2
    E019 means that waste toner is full. check drum unit for defects. waste toner container is in drum unit. there is white plug on top of drum unit and You can empty it. Usually when E19 appears it is time to replace drum unit (cca 50000 copies)

    Comment

    • patil_ps
      Technician
      • Dec 2009
      • 38

      #3
      Hi Cetverooki,
      Thnak your very much your valuable reply. I had checked drum unit. But it is not full by waste of toner. it is empty. But still it is giving thgis error. and Drum is fixed recently. is there any solution? please help me.

      Thanx
      PSP

      Comment

      • cetverooki
        Technician

        50+ Posts
        • Nov 2010
        • 53

        #4
        check gears for drum unit. If I remember correctly there should be gear that pushes waste toner to one end of box. Detection is based on sensor that is located on front frame behind plastics that are covering lock mechanism and left door open/close switch. Try cleaning it from dust, if that doesn't help try to replace it. (i heave never heard that sensor has gone bad but there is first time for everything)

        Comment

        • patil_ps
          Technician
          • Dec 2009
          • 38

          #5
          THanks Cetverooki freind,
          I will try and let you know.

          Comment

          • ecmcopier
            Technician
            • Dec 2010
            • 16

            #6
            E 019

            check waste toner case,check waste toner sensor (normal open)

            Comment

            • patil_ps
              Technician
              • Dec 2009
              • 38

              #7
              DEar All,

              Thanks for your reply and best support.
              I have done the same thing which you had told. I had cleaned Waste Toner senser and both machines are working fine now without error.

              Once again thank you very much for your reply.

              Comment

              Working...