E 375

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  • bakaoni666
    Technician

    50+ Posts
    • Mar 2010
    • 56

    #1

    [Error Code] E 375

    Error Code E 375 on iR5000.. Please
  • mrfixit51
    Lead Service Technician

    1,000+ Posts
    • Oct 2008
    • 1975

    #2
    "Your search for "e375" returned 0 results"

    Are you sure about the error code number? or the model number?
    "Once a King, always a King, but once a Knight is enough!"

    Comment

    • bakaoni666
      Technician

      50+ Posts
      • Mar 2010
      • 56

      #3
      yes it was e 375. i try to find it in SM but no result.. .

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Originally posted by bakaoni666
        yes it was e 375. i try to find it in SM but no result.. .

        Looks like someone did something to provoke a Canon Engineering Test code/

        I have see this happen on old CLC400/500 Machines- when key-operators were trying to copy US money off glass
        .

        what were circumstances before code ??
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • bakaoni666
          Technician

          50+ Posts
          • Mar 2010
          • 56

          #5
          I found pieces of wire near the main board.

          Comment

          • mrfixit51
            Lead Service Technician

            1,000+ Posts
            • Oct 2008
            • 1975

            #6
            Originally posted by bakaoni666
            I found pieces of wire near the main board.
            Pray tell,,, do tell us more about these pieces of wire?!?!
            "Once a King, always a King, but once a Knight is enough!"

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Originally posted by bakaoni666
              I found pieces of wire near the main board.


              wire.jpg
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • bakaoni666
                Technician

                50+ Posts
                • Mar 2010
                • 56

                #8
                i found it behind the main board. near small timming belt for by pass.
                i dont know where it come from. yellow, about 1 cm.

                Comment

                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  signal wire ?? is there a connector involved with it ?
                  wires just don't fall off or out connectors on both ends

                  only u can see it / we can't- take a picture of location and post it


                  Spy glass.jpg
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                  Comment

                  • DAG COPIERS & COMPUTERS
                    Senior Tech

                    500+ Posts
                    • Oct 2010
                    • 860

                    #10
                    Yes, give us details. Talk to the machine operator or owner, they can tell u who last touched it etc, was someone trying it repair and failed? Did u notice any sign of pests e.g cockroaches or rodents having inhabited the machine? A wire simply just doesn't get cut by itself. there must have been stress acting up on it.

                    Comment

                    • bakaoni666
                      Technician

                      50+ Posts
                      • Mar 2010
                      • 56

                      #11
                      Originally posted by DAG COPIERS & COMPUTERS
                      Yes, give us details. Talk to the machine operator or owner, they can tell u who last touched it etc, was someone trying it repair and failed? Did u notice any sign of pests e.g cockroaches or rodents having inhabited the machine? A wire simply just doesn't get cut by itself. there must have been stress acting up on it.



                      images.jpeg

                      I thought it was THEM !!!!!

                      Comment

                      • DAG COPIERS & COMPUTERS
                        Senior Tech

                        500+ Posts
                        • Oct 2010
                        • 860

                        #12
                        If u can prove that it was really " THEM ", then u can skillfully trace and re-connect that cut wire, do a couple of checks here and there, and restore the machine to operation. Wish you luck.

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