imageRUNNER ADVANCE C5030/35/45/51-"Close the Right Cover of the Device" Message

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  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #1

    [Misc] imageRUNNER ADVANCE C5030/35/45/51-"Close the Right Cover of the Device" Message

    imageRUNNER ADVANCE C5030/35/45/51

    **Measure to Prevent Displaying the Message
    "Close the Right Cover of the Device Starting with the Upper Section"
    Products Affected: / Serial Numbers Affected:
    imageRUNNER ADVANCE C5030 GNG00001 ~ GNG11956
    imageRUNNER ADVANCE C5035 GNW00001 ~GNW10700
    imageRUNNER ADVANCE C5045 GPQ00001 ~ GPQ11159
    imageRUNNER ADVANCE C5051 GQM00001 ~ GQM11761


    see pdf>TP10-2.pdf
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**
  • Fer
    Trusted Tech

    250+ Posts
    • Nov 2009
    • 267

    #2
    Lol, until this point telling customers to do as told on the display works good enough. that is: Close the upper door first (firmly) close the bigger door after that.

    Comment

    • Ndimangwa

      #3
      Re: imageRUNNER ADVANCE C5030/35/45/51-"Close the Right Cover of the Device" Message

      Hello, my machine CANON IR ADVANCE C5051 also does not complete to boot, shows a message "close the right cover of the device starting with the upper section"; I have tried what has already been posted in this thread but still in vain, my main challenge is where to get the part FC0-2779-000 (SHEET, SENSOR AUXILIARY) as one highlighted in attached file "TP10 377.pdf"

      More help please

      I am in Tanzania

      Comment

      • JPiek
        Trusted Tech

        250+ Posts
        • Oct 2014
        • 435

        #4
        Re: imageRUNNER ADVANCE C5030/35/45/51-"Close the Right Cover of the Device" Message

        Basicly, it's 3 pieces of sheet, together 1,5 mm think. I'd try and create (mcguyver) something alike with some pieces of tape.
        Johan

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