Z2 Cass ped on a IRC4580.

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  • THUK
    Trusted Tech

    100+ Posts
    • Jul 2008
    • 195

    #1

    Z2 Cass ped on a IRC4580.

    hi,can any one help i have a dead Z2 cass ped,it does not show up on control panel and none of the cass lift.It had a damaged rear cable which we did not see and plugged it into the copier which must of caused this fault,if you unplug the connector cable it gives a E716 error so it must be seeing something.I have changed all pcb,s in the cass ped and iam getting 240v and 24v and 5v.The finisher works ok from the ped.On the copier side i have changed Dc con and Dc con maisey pcb.Has anybody seen anything like this.Thanks.
  • charm5496
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2008
    • 2387

    #2
    These code's can occur randomly. If you check in error history you may see only one or any combination of these error codes listed. E713 is a Finisher / Printer communication error. E716 is a Cassette Feed Unit / Pedestal communication error. E732 is a Reader communication error and E733 is a Printer communication error. On the imageRUNNER C5185 series the Finisher, the Reader and the Pedestal / Cassette Feed Unit all communicate through the Cassette feeding Unit / Pedestal Controller to the print engine. If the print engine looses any communication to any of these accessories one or more of these error codes will occur intermittently.


    Workaround :
    In a few cases replacing the Cassette Feed unit / Pedestal controller has resolved this issue.
    Accidents don't just happen. They must be carelessly planned.

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    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      check that small power cord
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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      • Canuck
        Tech Specialist

        1,000+ Posts
        • Nov 2007
        • 1713

        #4
        A Z2 will not work on a 4580. It needs a Z1

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        • D_L_P
          Self Employed

          1,000+ Posts
          • Oct 2009
          • 1196

          #5
          The closest thing I've had were 2 different C5180's that would intermittently not see the finisher and/or cassette pedestal, especially when 1st turned on in the morning. Tried reseating connectors etc....replaced both ACC power supply PCB's fixed them both.
          FK2-2349-000 (120V)
          FK2-2350-000 (230V)

          But since you
          Originally posted by THUK
          have changed all pcb,s
          about the only thing left is replacing the damaged cable....?

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Originally posted by Canuck
            A Z2 will not work on a 4580. It needs a Z1

            Z2 will go on a 4580
            Z2.JPG


            Cassette Feeding Unit-Z1/Z2


            Note: Cassette Feeding Unit-Z1 does not support Color imageRUNNER C5185.
            4580.JPG
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Originally posted by Canuck
              A Z2 will not work on a 4580. It needs a Z1

              I think Canon supplied some misinformation on the Z1/Z2- U COULD BE RIGHT-
              Brochure information does not match the tech pubs.

              July 20, 2008
              There are two types of Plain Pedestals available for the C5185 / C5180 / C4580 / C4080 series models. They are NOT interchangeable! If the wrong plain pedestal is installed or simply a Plain Pedestal or even a cassette feeding unit is NOT installed, you will not get the Copy nor the Express Copy screens on the display panel. Below are the two Plain Pedestals and Cassette Feeding Units and which models they are compatible with:

              Plain Pedestal-E1 = C4080 / C4580 / C5180 / C4080i / C4580i / C5180i
              Plain Pedestal-E2 = C5185 ONLY!

              Cassette Feeding Unit-Z1 = C4080 / C4580 / C5180 / C4080i / C4580i / C5180i
              Cassette Feeding Unit-Z2 = C5185 ONLY!

              NOTE:
              Please take note that the UI-COPY key will not be available in service mode level 2 under COPIER>OPTION>BODY. Normally, if this key is set to zero, the Copy screen will not be displayed on the display panel of the machine.
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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              • THUK
                Trusted Tech

                100+ Posts
                • Jul 2008
                • 195

                #8
                hi,thanks for your idea,s i have changed all boards and cable in cass ped,it is a Z2 bcos it is on the sticker on rear ped panel and it was working in the customers b4 we brought it out bcos of an upgrade to new mc.Still cant work out if mc fault or copier fault.

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                • teckat
                  Field Supervisor

                  Site Contributor
                  10,000+ Posts
                  • Jan 2010
                  • 16083

                  #9
                  Originally posted by THUK
                  hi,thanks for your idea,s i have changed all boards and cable in cass ped,it is a Z2 bcos it is on the sticker on rear ped panel and it was working in the customers b4 we brought it out bcos of an upgrade to new mc.Still cant work out if mc fault or copier fault.

                  if u are talking about the interface Cable that was damaged/ on the square box end of cable, un-screw the cover & make sure the connectors inside are sitting firmly/ I think there are two small ones inside. [see pic]
                  cable.JPG
                  cable2.JPG
                  that small power cord/ check it- also check printer side male prongs for any arc or burn marks

                  repeat the Error code please
                  **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Protective Mechanisms
                    The machine's power supply PCB and the power supply PCBs of its accessories are equipped with an over-current/voltage protective mechanisms that prevent damage
                    to the power supply circuit by automatically cutting off the output voltage in the event of an over-current/voltage caused, for example, by a short-circuit in any
                    of its loads.
                    If the protective function has gone ON, turn off the power switch of the printer unit, disconnect the power plug of the printer unit or the accessories power supply
                    circuit, and remove the cause of activation; then, leave the machine alone for about 3 min, and turn it on to reset.
                    DC power supply
                    The DC power supply of the pedestal (plan pedestal and cassette pedestal) is supplied from 4 DC power supply PCBs for optional power (optional power supply
                    PCB 1, optional power supply PCB 2, and optional sub power supply PCB,DC power supply PCB(13V)*1).
                    DC power supply PCBs for optional power (optional power supply PCB 1, optional power supply PCB 2, and optional sub power supply PCB,DC power supply
                    PCB(13V)*1)
                    -Generate DC power supply from AC power supply
                    -Over-current / over-voltage protection
                    -Distribute DC power supply to accessories (paper deck, finisher)
                    24v.JPG
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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                    • Canuck
                      Tech Specialist

                      1,000+ Posts
                      • Nov 2007
                      • 1713

                      #11
                      The Z2 only works on 5185......at least in Canada 120 v models. Maybe different where you are
                      Last edited by Canuck; 12-24-2010, 04:45 AM.

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                      • THUK
                        Trusted Tech

                        100+ Posts
                        • Jul 2008
                        • 195

                        #12
                        hi,i have run out of ideas on this i do not have another ped to use.As far as i can tell a Z2 is the 2 cass ped and the E1 is the plain ped.Thats what i have in the bloody cold UK.

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                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #13
                          Originally posted by THUK
                          hi,i have run out of ideas on this i do not have another ped to use.As far as i can tell a Z2 is the 2 cass ped and the E1 is the plain ped.Thats what i have in the bloody cold UK.

                          Z2 will work on the 4580/

                          Did u small check connectors inside that interface plug ??
                          for Pedestal Controller PCB ?
                          did your damaged cable short out
                          Pedestal Controller PCB

                          what exactly are the symptoms ??

                          is this what happens !!
                          1- u checked for AC > in from Printer cable >to AC Driver in Cassette Ped.> then for the DC OUT TO Optional Pcb.Power Supply PS1> to DC OUT in Optional Sub Pcb.
                          [that flow is the direct power for Cassette Ped.]

                          2- u checked for that small lower right side power plug ??
                          3- u turn on printer/ it sees the Finisher ?
                          4- it does not see Cassette Ped. ?
                          so u plug the plug while printer is on ??

                          5- if u pull the interface plug out from printer> an ERROR 716 pops up on screen/ or does it pop up with interface plug in when u turn it on ??
                          Last edited by teckat; 12-24-2010, 04:03 PM.
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • THUK
                            Trusted Tech

                            100+ Posts
                            • Jul 2008
                            • 195

                            #14
                            cass ped Z2

                            Originally posted by teckat
                            Z2 will work on the 4580/

                            Did u small check connectors inside that interface plug ??
                            for Pedestal Controller PCB ?
                            did your damaged cable short out Pedestal Controller PCB

                            what exactly are the symptoms ??

                            is this what happens !!
                            1- u checked for AC > in from Printer cable >to AC Driver in Cassette Ped.> then for the DC OUT TO Optional Pcb.Power Supply PS1> to DC OUT in Optional Sub Pcb.
                            [that flow is the direct power for Cassette Ped.]
                            .
                            2- u checked for that small lower right side power plug ??
                            3- u turn on printer/ it sees the Finisher ?
                            4- it does not see Cassette Ped. ?
                            so u plug the plug while printer is on ??

                            5- if u pull the interface plug out from printer> an ERROR 716 pops up on screen/ or does it pop up with interface plug in when u turn it on ??
                            hi i have got 240 ac 24v dc and 5v dc running through ped,when i take out interface ped cable when live i get 716 error.

                            Comment

                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #15
                              That is what's going to happen when u pull an interface cable out while the machine is powered up> U RECEIVE AN ERROR CODE

                              Head-Duh.jpg
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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