IRC 3380 goes offline after standby

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  • Van Steal
    Trusted Tech

    100+ Posts
    • Apr 2008
    • 177

    #1

    IRC 3380 goes offline after standby

    Hi all

    I have a 3380 that goes offline on the server after the printer goes into sleep mode. Anyone got a fix for this apart from turning off sleep mode.

    Cheers
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Originally posted by Van Steal
    Hi all

    I have a 3380 that goes offline on the server after the printer goes into sleep mode. Anyone got a fix for this apart from turning off sleep mode.

    Cheers


    Auto Online/Offline
    Auto Online On, Off*
    Auto Offline On, Off

    Auto Online is set to OFF as a *default setting
    I think it is under System Settings

    Go in Additional Functions>System Settings>Auto Online/Offline- & Change it in there- Auto Online 'ON'
    ol.JPG
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • Van Steal
      Trusted Tech

      100+ Posts
      • Apr 2008
      • 177

      #3
      Thanks for the help teckat i turned off snmp on the printer and server, did the job

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Originally posted by Van Steal
        Thanks for the help teckat i turned off snmp on the printer and server, did the job

        good fix~~~~~~~~~~~~~~
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        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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