canon ir 2550

[molson]

machine asking for 11x17 when using 14" or 11"R through doc feed

[molson]

tried swapping out doc feed that was working fine on other machine whats my next move?

[teckat]

machine asking for 11x17 when using 14" or 11"R through doc feed

u mean is says load 11x17 paper ??
Check your paper cassette trays.


From service mode: Press FEEDER>FUNCTION>TRY-LTR (to highlight)

Adjust the tray side guides to the LTR/11x17 index and press
OK to register setting.

Adjust the tray side guides to the STMT / LTRR / LGL index
and press OK to register setting.

Press the reset key twice to end service mode and recycle the
power switch on the control panel and the main switch.

[molson]

trying to copy on 14" from 14" its asking for 17 and if i manually pick 14 " tray cuts off like it is putting it on 17"

[teckat]

trying to copy on 14" from 14" its asking for 17 and if i manually pick 14 " tray cuts off like it is putting it on 17"

do the DF doc feed Tray adjustment posted

[molson]

thanx teckat