FYI We ran across a problem after we replaced a black drum (from canon). When you opened the front door the copier wsouldn't see the new drum installed. We reloaded system software to newer verison, at this point it seems to have fixed the problem.
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hi.......
i dont know what you need ???????????? what your problem???? -
<Factory Measures>
The version of Dcon is upgraded to v61.01.
(Change in software)
The function of detecting drum rotation in the abovementioned 'Mechanism of detecting presence/absence of
the drum' 1. is eliminated.
Servicing Work:
To prevent the symptom abovementioned, upgrade Dcon to v61.01 or later.
affected machines
iR C3580 100V : CZG00356 and later
iR C3580F 100V : CZH10310 and later
iR C3080 100V : DBC01020 and laterIf it ain't broke, don't fix it
A picture is worth a thousand wordsComment
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hi,do the upgrade and also clear ITB assy life in counter mode if this still fails put another ITB assy in mc.Comment
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U mean the Color imageRUNNER C2550/C2880/C3080/C3380/C3480 V3
v91.02b V3
The following changes occur when upgrading the DCON of the Color imageRUNNER C2550/ C2880/ C3080/ C3380/ C3480 from v60.01 to v61.01:
[Modification Of a Field Claim]
Modification of an error where the message “Insert drum cartridge” is falsely displayed despite the presence of the drum. This occurs when the ITB unit has reached close to the end of its expanded life and the resistance of the primary transfer roller has been increased after some period of time.
During the life of the ITB Unit, resistance against parts around the Primary Transfer Roller causes a decrease in the primary current at the drum detection sequence. This symptom may occur more frequently in a low temperature, low humidity environment.
Note:
To address this symptom in the field we recommend performing the following procedure
HVT.JPG
Procedure:
a. Clean the Transfer H.V. PCB (HV2) Contacts.
b. Clean the Process Unit contacts to the main frame.
c. Upgrade the DCON to v61.01
Read this PDF> TP09.pdf
Latest firmware is now-v94.01.01 for the Color imageRUNNER C2550/ C2880/ C3080/ C3380/ C3480 V3**Knowledge is time consuming, exhausting and costly for a trained Tech.**
Comment
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Canon USAU mean the Color imageRUNNER C2550/C2880/C3080/C3380/C3480 V3
v91.02b V3
The following changes occur when upgrading the DCON of the Color imageRUNNER C2550/ C2880/ C3080/ C3380/ C3480 from v60.01 to v61.01:
[Modification Of a Field Claim]
Modification of an error where the message “Insert drum cartridge” is falsely displayed despite the presence of the drum. This occurs when the ITB unit has reached close to the end of its expanded life and the resistance of the primary transfer roller has been increased after some period of time.
During the life of the ITB Unit, resistance against parts around the Primary Transfer Roller causes a decrease in the primary current at the drum detection sequence. This symptom may occur more frequently in a low temperature, low humidity environment.
Note:
To address this symptom in the field we recommend performing the following procedure
[ATTACH=CONFIG]8019[/ATTACH]
Procedure:
a. Clean the Transfer H.V. PCB (HV2) Contacts.
b. Clean the Process Unit contacts to the main frame.
c. Upgrade the DCON to v61.01
Read this PDF> [ATTACH]8020[/ATTACH]
Latest firmware is now-v94.01.01 for the Color imageRUNNER C2550/ C2880/ C3080/ C3380/ C3480 V3If it ain't broke, don't fix it
A picture is worth a thousand wordsComment
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i received a reset canon irc 3380 with original firmware, where can i find the 94.01.01 firmware? and how can i flash it?
i'm a little new to these color machines, and any help would be greatly appreciated.Comment
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what is the latest version of sst? and firmware for the irc3380?
does anyone on this thread have either?Comment
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SST V4.33Ez
Color imageRUNNER C3480(i)/C3380(i)/
C3080(i)/C2880(i)/C2550(i)
v94.01.01**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Re: irc2880 black drum
hello to all, i also have an error code e240-0001 and jam code 0a05. i have sst. but i have no this irc3080 system software v91.02b. can any one help me to get this system software.Comment
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Re: irc2880 black drum
I have a canon C3080 that read Replace Black drum, I just replace and 4 days later ask again, Replace black drum.
I read your recomendation to update the firmware, does this solution apply to this problem?
I do not have access to Canon E-Support to download the update firware, were can I get?Comment
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Re: irc2880 black drum
The problem might be the transfer belt. Seen this before.Comment
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Re: irc2880 black drum
WHAT IS YOUR FIRMWARE VERSION
u need the Canon SST Program & the Firmware registered in it/ + the knowledge on how to do it/
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Color imageRUNNER C2550/C2880/C3080/C3380/C3480 V3
v91.02b V3
The following changes occur when upgrading the DCON of the Color imageRUNNER C2550/ C2880/ C3080/ C3380/ C3480 from v60.01 to v61.01:
[Modification Of a Field Claim]Note:
To address this symptom in the field we recommend performing the following procedure
Procedure:
a. Clean the Transfer H.V. PCB (HV2) Contacts.
b. Clean the Process Unit contacts to the main frame.
c. Upgrade the DCON to v61.01
Read this PDF> TP09.pdf
Latest firmware is now-v94.01.01 for the Color imageRUNNER C2550/ C2880/ C3080/ C3380/ C3480 V3**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
Comment