irc2880 black drum

[teckat]

Re: irc2880 black drum

Another two items to look at________

1-If the conductive bushing on the front side of the ITB assembly for the transfer roller is cracked.
This part cannot be ordered. Replace the ITB assembly. Part number FM2-5522-030.


2-The problem could be related to a broken, loose, or missing drive drum coupling. In this case the drum drive coupling was dislodged from the black drum drive shaft.
This prevented the drum from rotating and caused the machine to display that the drum was not installed.

[Ronald1]

Re: irc2880 black drum

We just had this happen on a Canon C3480i, we replaced the black drum and it's now coming up with a "replace black drum" message. We are not a Canon dealer for copiers so I presume we wouldn't be able to load the latest version of Dcon without special software tools?

The article recommends cleaning some contacts and also to reset the ITB asy life in counter mode and/or replace the ITB, will these things have any effect without upgrading the Dcon?

[teckat]

Re: irc2880 black drum

We just had this happen on a Canon C3480i, we replaced the black drum and it's now coming up with a "replace black drum" message. We are not a Canon dealer for copiers so I presume we wouldn't be able to load the latest version of Dcon without special software tools?

The article recommends cleaning some contacts and also to reset the ITB asy life in counter mode and/or replace the ITB, will these things have any effect without upgrading the Dcon?

======================


U first need to check your DCON Firmware ver./ if it is v61.01

then u proceed to do checking & cleaning as mentioned

[Ronald1]

Re: irc2880 black drum

Our tech is on his way there now but I think it's safe to assume that it's an older rev of firmware. Since I will not have the means to upgrade the firmware I will need to try to fix the hardware portion of this problem. Some of the things mentioned are: cleaning contacts (Transfer HV & Process unit), checking the condition of the drive gears for the durm, reseting the IBT counter and/or replacing the IBT.

[teckat]

Re: irc2880 black drum

Our tech is on his way there now but I think it's safe to assume that it's an older rev of firmware. Since I will not have the means to upgrade the firmware I will need to try to fix the hardware portion of this problem. Some of the things mentioned are: cleaning contacts (Transfer HV & Process unit), checking the condition of the drive gears for the durm, reseting the IBT counter and/or replacing the IBT.

================================================== =========================

if this is a Canon authorized tech/ person should have firmware to update printer

the ITB on this model causes issues/ especially if old & never replaced before/
when the ITB unit has reached close to the end of its expanded life and the resistance of the primary transfer roller has been increased after some period of time

DCON v49.01 was originally updated to Help Prevent Miscellaneous "Insert Drum Cartridge" Messages
that was from y2009

then revisited in a later update