ir6870, E747-621f?

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  • angelntx
    Technician

    50+ Posts
    • Aug 2009
    • 62

    #1

    ir6870, E747-621f?

    Good snowy morning for south Texas.
    I have an ir6870 giving the customer an E747-621f when scanning to a PDF. I couldn't find it in the manual nor in knowledgebase. Anyone out here heard of this code.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Originally posted by angelntx
    Good snowy morning for south Texas.
    I have an ir6870 giving the customer an E747-621f when scanning to a PDF. I couldn't find it in the manual nor in knowledgebase. Anyone out here heard of this code.

    see pdf/ for Board cleaning & positioning
    TP07 094[1].pdf


    also remove the DIMM from the Main Controller and clean the contacts with contact cleaner.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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