IR2200 E602 - 0004 after firmware upgrade

[n1039]

Hello all.

Did some searching first but could not find the answer.

Trying to install the network card in an IR2200.

Upgraded firmware to 45.01 using SST 3.22 and standard parallel cable with xp.

Completes successfully but when I power cycle the copier it starts to boot then shows error E602 - 0004.

Tried a few different hard drives with the same result.

Going back to the original hard drive with old firmware. I can access the LAN web based Remote UI. That works fine.
Any suggestions would be very much appreciated.

[charm5496]

4. E602-0004 – An error is found in the read/write address for the hard disk.

Read/write error on HD

[Equivalent to a Low Level
Format]

Perform the following:
1. SERVICE_MODE>COPIER>FUNCTION>SYSTEM>CHKTYPE,
and Select #1 through #4.
2. Press OK
3. Press HD-CLEAR for each CHK-TYPE #.
4. Press OK
5. Turn OFF/ON machine.

NOTE:
Performing CHK-TYPE #1 will erase Mailbox Registration

HD FORMAT

[Equivalent to a High Level
Format]

To perform HD Format, perform the following:
1. Enter Download Mode by holding 2&8 and powering ON.
2. Start Service Tool and perform HD Format
3. Reinstall System Software, RUI, & Language.
(Note) Partitions on imageRUNNER Hard Drive:

1) Image storage area
Saves and stores image data.
2) General-purpose file storage area
Stores user setting data, various log data, PDL spool data, and image data address.
3) PDL-related file storage area
Stores font data for printers.
4) Firmware storage area
Stores system software.

[teckat]

First try this/ Defrag method>>>
power off printer, hold down the '1' and '9' keys on the keypad for approximately 6-8 seconds while powering up printer,u will see a flashing block that will show in the top left corner of the LCD, let go of the keys>
Blocks will drop while the defrag takes place ,Normally, 'HD-Check' lasts about 15-20 minutes, and ends if no fault is encountered or specific sectors have automatically been repaired bringing up DOWNLOAD MODE on the LCD.
DO NOT STOP ONCE STARTED.In certain cases,"HD-Check" can take longer than 15-20 minutes and sometimes the machine can hang in this mode and will never complete.

[ymmtech]

My E602-004 fix
This is known problem that will occur after changing hdd that work on different IDE transfer speed.(DMA/UDMA mode)

Model.......Max Transfer speed
MK6014....14MB/sec
MK6017....17MB/sec
MK2023....23MB/sec

The IP booard IDE controller uses slower transfer speed if the is hdd is mk6017 or 6014, and switch to higher speed if hdd is mk2023,xx32.

The "Change of DMA/UDMA mode" only be possible when we install system software starting from ALL_HDF or HDFormat. It execute once only at first system power on.

For me, I use non standard way to install system software so to avoid this error and be able to switch between different hdd, (mk6014,mk2023, or similar) in a short time.

[DAG COPIERS & COMPUTERS]

Thanks, ymmtech ,for that interesting technical information/detail.
Could you kindly share with us also that "NON-STANDARD" way of installing the system software? surely learning is a continuous process.

[teckat]

non-standard way

HDD Cloning

HDD Clone small.JPG

[DAG COPIERS & COMPUTERS]

Thanks teckat, I've got it.

[costd]

Teckat - from your post it appears you got HDD cloning for that series to work. Mind telling us what program and the process you went through? I may possibly need to load system software to over 10 units and sure would be nice to clone vs SST. If you want an e-mail I can provide a throw-away one.

PS I tried checking to see if your post had a link, but not on my system : (

[teckat]

I do not do cloning, only just provided some knowledge I have heard about cloning

u can not use the SST TO CLONE AN HDD

I just know that some techs perform this to carry or have on hand spare HHD's loaded with some machines firmware they work on.
This is forbidden in my company - (SECURITY ISSUES)

Guess u need to remove a working iR machines HDD- clone it outside of the printer - then return original HDD back to printer-

[nc1038]

Thanks charm5496

Thanks charm5496 that solved the problem!.

I had no luck with the 19 trick, it just flashed a curser.

The other missing part was the replacement drive was not on the "list" of drives.

The format tool file, if you open it with note pad shows a list of all the "approved" drives with some hex code below them. I got lucky and had an extra drive that was on the "approved" list.

Once the correct replacement drive was installed. The info charm5496 provided worked 100%

We were trying to upgrade a canon ir2200C, to an N, which involved a ROM chip and a network card.

The reason why we pulled the old hard drive out, was it sounded like it was going to fail.

Yes, you can clone drives. But to use SST and want to load a firmware. You have to use the correct drive :-0

Lost my old password, and the reset function of this site doesn't work. So a new name.

[ymmtech]

Ha, forgot to mention that --HDD with C system + N boot ROM also result E602-004. This is no big dill with non standard way.(Can flash the bt rm C to N ). In short, non standard way refer to combine uses of sst with disk utilities tools/software to improve efficiency. (can make 10 disk for costd within 10 minutes)

[charm5496]

Thanks charm5496 that solved the problem!.

I had no luck with the 19 trick, it just flashed a curser.

The other missing part was the replacement drive was not on the "list" of drives.

The format tool file, if you open it with note pad shows a list of all the "approved" drives with some hex code below them. I got lucky and had an extra drive that was on the "approved" list.

Once the correct replacement drive was installed. The info charm5496 provided worked 100%

We were trying to upgrade a canon ir2200C, to an N, which involved a ROM chip and a network card.

The reason why we pulled the old hard drive out, was it sounded like it was going to fail.

Yes, you can clone drives. But to use SST and want to load a firmware. You have to use the correct drive :-0

Lost my old password, and the reset function of this site doesn't work. So a new name.

Glad you were able to get it resolved. Good luck!