Canon IRC624 quantity copying problem!

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  • jonbonse
    Senior Tech

    Site Contributor
    500+ Posts
    • Jun 2009
    • 730

    #1

    Canon IRC624 quantity copying problem!

    Hi all

    Please can someone help with the below:

    Our customer had a Canon IRC624 that can no longer make multiple copies 2 sided to 2 sides. A prompt appears asking the user to reset the copy count to 1 which will then print.



    All other copy functions work okay.

    How do I get it back to normal?

    Many thanks all
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