Digital Photocopiers Loaded With Secrets

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  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    2,500+ Posts
    • Mar 2008
    • 4999

    #1

    Digital Photocopiers Loaded With Secrets

    Is anyone try this.True or false????

    If it ain't broke, don't fix it
    A picture is worth a thousand words
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Originally posted by zoraldinho
    Is anyone try this.True or false????



    U Bet your Butt it Works/ Already tried this in Our Office
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      2,500+ Posts
      • Mar 2008
      • 4999

      #3
      Do you use standard recovery software or something special?
      If it ain't broke, don't fix it
      A picture is worth a thousand words

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Originally posted by zoraldinho
        Do you use standard recovery software or something special?

        Think they used something called SafeBack

        Take your pick
        Forensic Computing Ltd. Free Computer Forensic Software downloads and Secuirty Tools
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • mrfixit51
          Lead Service Technician

          1,000+ Posts
          • Oct 2008
          • 1975

          #5
          I have never been able to retrieve anything, have tried many times over the years...
          "Once a King, always a King, but once a Knight is enough!"

          Comment

          • zoraldinho
            teacher-guide-expert-guru

            Site Contributor
            2,500+ Posts
            • Mar 2008
            • 4999

            #6
            I'm gona try and report.
            If it ain't broke, don't fix it
            A picture is worth a thousand words

            Comment

            • Tricky
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2009
              • 2621

              #7
              Originally posted by mrfixit51
              I have never been able to retrieve anything, have tried many times over the years...
              As soon as this 'story' hit the news I have been trying and have had several goes with Canon hard disks with no luck.

              But the whole story is about Toshiba copiers and if you pause the film at 2.15 you get a glimpse at the 'forensic software' they use. This looks like Ubuntu Linux to me and if Toshiba were lazy enough to use a standard Linux file system in their copiers it would be just plug and play as the video suggests.

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              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8

                Canon_Hard_Drive_Security_QA.pdf


                Canon:
                Questions and Answers for Customer Inquiries regarding Hard Disk Drive Security
                imageRUNNER, imageRUNNER ADVANCE & imagePRESS Bulletin
                Q1.Q2. Q3. What is the process with hard drives once the machines are returned?
                Canon Financial Services and Canon Business Solutions have recently taken action whereby the majority of machines received in return will undergo a hard disk overwrite using the standard Hard Disk Format feature supported by the device. Please note, while Canon has recently begun taking steps to conduct (or arrange for) this overwrite prior to the resale of returned equipment, this is not a substitute for a customer taking the necessary steps to ensure their own data protection prior to returning a machine to Canon or another entity.
                Depending upon the method the customer used to acquire Canon technology, Canon may not be capable of receiving all Canon devices in return. Canon strongly recommends that customers utilize the standard or optional hard disk security measures available for Canon imageRUNNER and imagePRESS devices.

                Q4.Q5. What do you do with the data once the machines are returned?
                Please see the response to Question 2 above.

                Q6. How does Canon handle the wipes?
                Please see the response to Question 2 above.

                Q7.Q8. Q9. Do your products come standard with software that automatically sanitizes the hard drive?
                Yes, Canon offers many services and products to assist a customer with protecting their sensitive information. As a standard feature in our imageRUNNER, imageRUNNER ADVANCE and imagePRESS machines, is a Hard Disk Drive Formatting function that can be initiated by the customer to perform a one pass overwrite of all customer data on the hard disk drive. When invoking this feature, customers should be aware that all data, including customer address books and documents stored in device mailboxes will be overwritten. As a result, customers should ensure that they have appropriately backed up required data or invoke the hard disk drive format feature only in cases where the device is being returned or maintenance of device data is not required.

                Q10. Q11.Canon U.S.A., Inc..
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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                • bojans
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Feb 2008
                  • 1313

                  #9
                  When I was at service training for Toshiba, they've told us that there were very good encryption at Toshiba models. Almost impossible to break in! I took it for granted, never tried to see if I could read the data.. But seems it's as easy as browsing folder.

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                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16083

                    #10
                    Originally posted by skynet
                    As soon as this 'story' hit the news I have been trying and have had several goes with Canon hard disks with no luck.

                    But the whole story is about Toshiba copiers and if you pause the film at 2.15 you get a glimpse at the 'forensic software' they use. This looks like Ubuntu Linux to me and if Toshiba were lazy enough to use a standard Linux file system in their copiers it would be just plug and play as the video suggests.



                    ALL Canon HDD's can be cracked/

                    I spent time in Canon Engineering and have seen it done

                    If u believe the following article > u must believe in tooth fairy's
                    All Canon imageRUNNER devices equipped with HDD have standard features in place to protect the information on their internal hard drive image servers and prevent the misuse or theft of the stored data. The image data from routine job processing during copying, printing, scanning and faxing is temporarily written to the HDD in a proprietary Canon file format. This file format is not compatible with file systems commonly used and not useful outside of the imageRUNNER device. The HDD directory information is also stored on a separate system board, making file reconstruction infeasible in the event the HDD was removed. Furthermore, all temporary and permanent data written to the hard drive is written in random, non-contiguous locations on the hard disk drive. The compressed data can, in turn, only be read by an imageRUNNER device using the proprietary format, which is integral to the operating system of the device, making the stored data highly secure.
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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                    • Tricky
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Apr 2009
                      • 2621

                      #11
                      Took my personal laptop which is running Ubuntu Linux to the workshop today.

                      During lunch I took the hard drive out of a Toshiba 281c and plugged it into the laptop via a usb caddy, a few seconds later this lot appeared on my desktop

                      Screenshot1.jpg

                      The one in a red box is the laptop but all the rest are from the Toshiba drive...didnt have a lot of time so may investigate later.

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                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        WOW1.JPG
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • Mr Spock
                          Vulcan Inventor of Death

                          1,000+ Posts
                          • Aug 2006
                          • 2064

                          #13
                          Toshiba does have great encryption provided two things are done. The first is the customer buys either the data overwrite kit or the scrambler board. the second is that these are setup and USED. Otherwise the scan file (//copier/file_scans) is wide open and the data can be retrieved. And this is without any special recovery software.
                          And Star Trek was just a tv show...yeah right!

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