Canon iR ADV C5000 series Printout Dark

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  • jacky
    Technician

    50+ Posts
    • Jun 2009
    • 61

    #1

    [Misc] Canon iR ADV C5000 series Printout Dark

    Dear all, i wonder is necessary for user to do auto gradation adjustment everyday on this model series?
    Previously model like iRC series, we no need to do auto gradation everyday as more print in Black & white.
    For iR Adv C 5000 series, if we didn't perform auto gradation daily. All printout will in dark and 'down' in color. Any solution or ideas besides user perform auto gradation daily? In service mode, can we adjust it or any locations that i need to look in? PLS advise on this issue....Thx,all bro...
  • Djzolla1
    Technician
    • Feb 2011
    • 14

    #2
    Hi there

    These machines are a bit temperamental with colour shift. Especially if the client is using different paper types. What level of firmware has the machine got? Performing an AG everyday is a bit excessive though. What environment are they in? What are there expectations? Has it got a Fiery attached?

    Get back to me with this info please....

    Paul

    Comment

    • zoraldinho
      teacher-guide-expert-guru

      Site Contributor
      2,500+ Posts
      • Mar 2008
      • 4976

      #3
      Originally posted by jacky
      Dear all, i wonder is necessary for user to do auto gradation adjustment everyday on this model series?
      Previously model like iRC series, we no need to do auto gradation everyday as more print in Black & white.
      For iR Adv C 5000 series, if we didn't perform auto gradation daily. All printout will in dark and 'down' in color. Any solution or ideas besides user perform auto gradation daily? In service mode, can we adjust it or any locations that i need to look in? PLS advise on this issue....Thx,all bro...
      Yesterday I solve this issue on IRA 9060 with this work:

      b. Increasing the frequency of ARCDAT control
      Decrease the value of ARC-INT1 (ARCDAT interruption timing) below, and increase the frequency of
      ARCDAT control.
      Service Mode (Lev 2): COPIER > OPTION > IMG-SPD > ARC-INT1
      Adjustment range: every 0 to 1,000 images (default: every 100 images)
      (Point to note for this work)
      If the frequency of ARCDAT control is increased, then the productivity will be decreased.
      Practice makes perfect
      If it ain't broke, don't fix it
      A picture is worth a thousand words
      If you want something done right, you have to do it yourself

      Comment

      • mrfixit51
        Lead Service Technician

        1,000+ Posts
        • Oct 2008
        • 1975

        #4
        If they are experiencing color issues, and auto grad has not been run, instruct them to do so. Certainly before they request service this should be performed to possibly head off the service call.
        "Once a King, always a King, but once a Knight is enough!"

        Comment

        • charm5496
          Service Manager

          Site Contributor
          1,000+ Posts
          • Apr 2008
          • 2387

          #5
          Originally posted by jacky
          Dear all, i wonder is necessary for user to do auto gradation adjustment everyday on this model series?
          Previously model like iRC series, we no need to do auto gradation everyday as more print in Black & white.
          For iR Adv C 5000 series, if we didn't perform auto gradation daily. All printout will in dark and 'down' in color. Any solution or ideas besides user perform auto gradation daily? In service mode, can we adjust it or any locations that i need to look in? PLS advise on this issue....Thx,all bro...
          Canon has requested that auto gradation be run on color devices daily since the release of the CLC-700 series 15 years ago. This is nothing new and except for the 2 minutes of time it takes to run the pages it cost the customer nothing. And if you are paying for toner it will probably save you money in the long run as the machine will not pause as often to run the internal color adjustment.
          Accidents don't just happen. They must be carelessly planned.

          Comment

          • jacky
            Technician

            50+ Posts
            • Jun 2009
            • 61

            #6
            is possible for ATR dirty and caused this issue happen?

            Comment

            • zoraldinho
              teacher-guide-expert-guru

              Site Contributor
              2,500+ Posts
              • Mar 2008
              • 4976

              #7
              Not in your case.
              Practice makes perfect
              If it ain't broke, don't fix it
              A picture is worth a thousand words
              If you want something done right, you have to do it yourself

              Comment

              • jacky
                Technician

                50+ Posts
                • Jun 2009
                • 61

                #8
                Originally posted by zoraldinho
                Not in your case.
                if that so, what will make it happen? Please advise...thx

                Comment

                • mrfixit51
                  Lead Service Technician

                  1,000+ Posts
                  • Oct 2008
                  • 1975

                  #9
                  Dirty ATR will give you E020 errors. If the pin that connects the ATR assembly shutter and it's solenoid actuator goes missing, the results are dirty sensors and finally E codes...
                  "Once a King, always a King, but once a Knight is enough!"

                  Comment

                  • jacky
                    Technician

                    50+ Posts
                    • Jun 2009
                    • 61

                    #10
                    Originally posted by mrfixit51
                    Dirty ATR will give you E020 errors. If the pin that connects the ATR assembly shutter and it's solenoid actuator goes missing, the results are dirty sensors and finally E codes...
                    Yes....it should got error code but this machine didn't have any errror code occur......thats why make me headache...

                    Comment

                    • mrfixit51
                      Lead Service Technician

                      1,000+ Posts
                      • Oct 2008
                      • 1975

                      #11
                      Have you visually inspected the sensors to see if they are indeed dirty? Check the operation of the shutter solenoid while you are in that area to rule out the possibility that I mentioned earlier...
                      "Once a King, always a King, but once a Knight is enough!"

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16092

                        #12
                        Originally posted by jacky
                        Dear all, i wonder is necessary for user to do auto gradation adjustment everyday on this model series?
                        Previously model like iRC series, we no need to do auto gradation everyday as more print in Black & white.
                        For iR Adv C 5000 series, if we didn't perform auto gradation daily. All printout will in dark and 'down' in color. Any solution or ideas besides user perform auto gradation daily? In service mode, can we adjust it or any locations that i need to look in? PLS advise on this issue....Thx,all bro...
                        READ THE PDF-Publication details the calibration process for the imageRUNNER ADVANCE C7000 and C9000 Series
                        and has been revised to include the imageRUNNER ADVANCE C5000 Series.
                        TP10-1.pdf


                        U can't be lazy on this Model-
                        U calibrate the Printer/

                        and U Calibrate the Rip (Fiery)

                        AUTO COLOR MISMATCH first, then a CORRECT SHADING, followed by a full AUTO GRADATION, then COLOR CALIBRATION for the image/color PASS. CORRECT SHADING and COLOR CALIBRATION should be performed using a Densitometer (I-one).
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • jacky
                          Technician

                          50+ Posts
                          • Jun 2009
                          • 61

                          #13
                          Thx for this useful info.....will try on it. I just changed 1 ATR sensor unit.

                          Comment

                          • mrfixit51
                            Lead Service Technician

                            1,000+ Posts
                            • Oct 2008
                            • 1975

                            #14
                            Keep us informed...
                            "Once a King, always a King, but once a Knight is enough!"

                            Comment

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