E0004-0002 on irc3200

[Guest]

i had this error code when i pulled out the fixing unit out. when i try to print out, the paper will jam at fixing, the when i pulled out the fixing unit to remove the jam paper the error appear. does anybody knows this problem?

[teckat]

i had this error code when i pulled out the fixing unit out. when i try to print out, the paper will jam at fixing, the when i pulled out the fixing unit to remove the jam paper the error appear. does anybody knows this problem?

U need to check and clean or replace the sensor below/ also check the switches for correct action
iR3200 Fuser Switches.JPG
iR3200 Fuser.JPG

If fixing/feeding unit closed sensor PS5 is dirty or has malfunctioned, or if MSW5 and MSW6 (fixing/feeding unit open/closed switches) are not actuating properly, it is possible an E004 will occur when the fixing drawer is pulled out.

clean sensor PS5, (between the two switches), and to check and adjust the fixing feeding unit open/closed switches 5 & 6:
1. Open the fixing feeding unit drawer.
DoorSw_1.jpg
2. Open the upper left vertical pass door and remove the side cover and vertical pass door.
DoorSw_2.jpg
3. Remove the upper left vent cover.
DoorSw_3.jpg
4. Remove the four screws and the connectors for the vertical pass assembly and lift the unit out of the machine.
DoorSw_4.jpg
5. Note how the fixing unit connector 'A' (at the top rear of the fixing assy) makes electrical contact with connector 'B', and how it also is used to actuate the fixing unit open/closed switches msw5 & msw6 'C'.
DoorSw_5.jpg
DoorSw_6.jpg
DoorSw_7.jpg
6. Clean the sensor PS5, also check the switches for continuity using your volt/ohm meter, replace one or both if necessary and adjust the leaf spring actuators so that switches msw5 and msw6 de-actuate BEFORE the fixing feeding connector breaks contact when the drawer is pulled out. The switches should actuate and de-actuate pretty close to the same time.
DoorSw_8.jpg
NOTE: Be sure the power is removed from the machine prior to this procedure and make sure to clean any toner and paper dust from the connectors, switches, and sensors of the fixing feeding drawer assembly prior to re-assembling.

[jacky]

Bro teckat,this screen shot really helpful and make junior tech easy to understand and find the location....Appreciate and pls keep it up...

[teckat]

ELVIS.jpg

[jonhiker]

Thanks! Awesome answer!

[bipc]

Bro teckat,this screen shot really helpful and make junior tech easy to understand and find the location....Appreciate and pls keep it up...

Yep, same here teckat rules

[Matoku]

Y-us1982>
did you solved your problem now?

[magactn]

Re: E0004-0002 on irc3200

Thanks, i have the same problem.

[sniper2g8]

Re: E0004-0002 on irc3200

Thanks, i have the same problem.

After cleaning all the sensors I still get paper Jam what should i do next
thanks in advance

[teckat]

Re: E0004-0002 on irc3200

After cleaning all the sensors I still get paper Jam what should i do next
thanks in advance

u get a JAM or ERROR ??

where is paper jamming ? what is jam code

what have u inspected & or cleaned ??


if paper is jamming on entrance to fuser> check that black guide for burrs (hard waste stuck on it)

[sniper2g8]

Re: E0004-0002 on irc3200

u get a JAM or ERROR ??

where is paper jamming ? what is jam code

what have u inspected & or cleaned ??


if paper is jamming on entrance to fuser> check that black guide for burrs (hard waste stuck on it)

I took the Itb out clean it and now it works
thank you Sir

[chrisr21r]

Re: E0004-0002 on irc3200

I am having the same problem. Could you tell me the code for the sensor

[teckat]

Re: E0004-0002 on irc3200

I am having the same problem. Could you tell me the code for the sensor

----------------------
all issues & conditions are different

same problem ?????

ERROR CODE
JAM CODE

did u check service mode for codes ???