Canon IR5020 "check the TCP/IP"

[briguy75]

We have an aging 5020 that constantly shows the message "check the tcp/ip" regardless of what we do.

Plug in the network cable. Unplug the network cable.
We would like to be able to print to it and/or scan&send from it...
We have set it up with an IP address - but cannot see it from the network.

Any clues as to why?

The Boot ROM Version is 20.36c

[Mr Spock]

I may be wrong but I think you need an "n" version of firmware to use it on the network.

[vandezo]

simple

a bad connect with your cable RG45.. check it.
or your LAN card ??

"Check the Tcp/Ip" = your switch(HUB) or LAN card on your PC not connect to your machine.

simple way.
1.check your cable with lan tester
2.clean the socket.
--in additional function--
3.check "half duflex - full duplex" or auto.

[Copier_Guy]

As Mr. Spock said, you have a copier and not a network printer. You can scan from it though. Go to the Canon Website and download Network ScanGear which is a utility used to find image Runner scanning devices over your network. The "c" designation is for copier. If your bootrom version was followed by an "n", that would indicate a Network Printer BootRom was installed.

Good Luck.

PS; The message "Check TCP/IP Connection" indicates you either don't have the IP set up, you are not plugged in to a working data port, you have a bad cable or you have a bad NIC in the machine. If you have IP set up and the machine is plugged into a working data port, you should not get that message.

[Canuck]

it needs a network boot rom for sure...make sure DHCP is not on if not enabled on network and turned on if customer uses DHCP(pain in the rear)

[Canuck]

If its a bad network cable,hub,hub port,etc..it will say "check network connection",not "check tcp/ip"..not configured properly

[costd]

SWAGS:
1. Reload system software (use parallel cable).
2. Make sure it has the printer board.

[yourownfree]

first of all you need version "N" (network)boot rom. restart with new bootrom if error then restart again and should be ok. newer models do not have to flash with n version software. might need a stick of ram though, cant remember about memory, mines gone too.

[Canuck]

N Boot ROM before you do anything..won't print without it

[ben-copier]

please contact inquiry@bootrom.biz if you want to get a N boot ROM for iR5020/6020.