Canon C1 throws e490 when DADF is pluged in

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  • butitsmyfirstday
    Technician

    50+ Posts
    • Feb 2011
    • 60

    #1

    Canon C1 throws e490 when DADF is pluged in

    Hello everybody, I have a client that has a C1 that comes up with e490 when the DADF is pluged in...I tried finding the code in the service manual for both the copier and the DADF also tried NAVI which has a check box for an error 490 but there is no further info...I brought the DADF back to my shop and tried it on another machine that I have here and it works fine anyone come across this before? Thanks in advance for any help...
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Originally posted by butitsmyfirstday
    Hello everybody, I have a client that has a C1 that comes up with e490 when the DADF is pluged in...I tried finding the code in the service manual for both the copier and the DADF also tried NAVI which has a check box for an error 490 but there is no further info...I brought the DADF back to my shop and tried it on another machine that I have here and it works fine anyone come across this before? Thanks in advance for any help...

    The DADF on an ImagePRESS C1,
    it requires
    a second option accessory power supply unit.

    E490
    refers to the Optional Power Supply (Power Supply S1) for the DADF-R1.
    This is an option power supply which must be installed into the copier

    S1.jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • butitsmyfirstday
      Technician

      50+ Posts
      • Feb 2011
      • 60

      #3
      Thank you Teckat, you're the best and I have so much to learn!

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        ELVIS.jpg
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • reza.ariaee

          #5
          Re: Canon C1 throws e490 when DADF is pluged in

          hi .
          i have same problem.

          could u provide a better picture with a higher quality?
          i can't understand anything from that picture...
          tnks

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: Canon C1 throws e490 when DADF is pluged in

            Originally posted by reza.ariaee
            hi .
            i have same problem.

            could u provide a better picture with a higher quality?
            i can't understand anything from that picture...
            tnks
            =============================================
            E490 refers to the Optional Power Supply (Power Supply S1) for the DADF-R1.
            Sales Item number is 0470B006AA.

            are u installing or re-installing this C1 Printer ?? /
            open back of Printer & check if Power Supply is instaled or has a loose connection

            if it has a DADF-R1 - U need to install it's own power supply unit S1/ also on European install u need to install Duct cover

            see/read this instruction pdf.
            click on pdf to open
            DADF R1 Install.pdf



            click on pic /better view


            ps.JPG
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • reza.ariaee

              #7
              Re: Canon C1 throws e490 when DADF is pluged in

              really thank you . it is soooo helpful.
              thanks.

              Comment

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