canon irac 5045I will not see usb stick

[Guest]

i have a problem with one irac5045i that refuses to show a usb stick plugged into the side for multi media memory.

if you click on access stored files (top right of screen)

you then get four boxes one of which is

MEMORY MEDIA

i click on that then insert the usb stick and it just stays blank ,have tried other usb sticks.

i have gone into user settings > preferences >display settings>store location settings and memory media is turned on.

i have also go into service mode level 2 and turned on all the usb options that i can see

machine has below options

direct print for pdf
pcl
ps

its so strange as its the only machine we have that does not show a usb stick when inserted.

any ideas would be usefull

[trapster]

dont worry its been sorted

meap options in preferences was turned on

it seems you can have meap and usb media only one or the other

[charm5496]

dont worry its been sorted

meap options in preferences was turned on

it seems you can have meap and usb media only one or the other

That is correct. If you turn on the Meap for USB it blocks your memory media functionality.

[zoraldinho]

it's good to know

[ATTACH]9232[/ATTACH]

[bipc]

yep good to know for future reference