1.5K paper stock sensor problem

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  • mezerwi
    Technician

    Site Contributor
    50+ Posts
    • Aug 2010
    • 58

    1.5K paper stock sensor problem

    Hi,

    My Ir8500 right 1.5k paper stock got some problem. It wont detect the paper inside it. Where should i start?
  • charm5496
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2008
    • 2387

    #2
    check your paper feed assembly for deck #1 and the connector going from that P/U unit to the side frame of the machine.

    Can you hear the deck lifting the paper up at all or do you close the door and nothing happens?
    Accidents don't just happen. They must be carelessly planned.

    Comment

    • mrfixit51
      Lead Service Technician

      1,000+ Posts
      • Oct 2008
      • 1975

      #3
      8500's have been around quite awhile,, I seem to remember something about the right door, and a steel foot on it that is supposed to press in on some plastic lever on the paper feed assembly that allows the pickup roller assembly to drop down.

      The pickup assembly has to drop down for the paper sensing to work...
      "Once a King, always a King, but once a Knight is enough!"

      Comment

      • bobthecopierman
        Technician

        50+ Posts
        • Mar 2010
        • 53

        #4
        I have seen paper jammed behind the paper deck drawer and the pick up assy that can cause weird problems. Also I have seen a simple power cycle correct the problem.

        Comment

        • mezerwi
          Technician

          Site Contributor
          50+ Posts
          • Aug 2010
          • 58

          #5
          No lifting sound detected. It only detect the paper if apply some pressure to the deck front cover.

          Comment

          • Brian8506
            Service Manager

            Site Contributor
            1,000+ Posts
            • Feb 2009
            • 1623

            #6
            Been a while but one of the white blocks on the deck drawer need to contact a metal plate when you slide it in. I've had to bend, excuse me, reform that metal plate down to make better contact. Had several machines do it.

            Comment

            • mrfixit51
              Lead Service Technician

              1,000+ Posts
              • Oct 2008
              • 1975

              #7
              I too have seen what Brian is referring to, usually occurs in drawers that have been slammed home, bending that release mechanism upward...
              "Once a King, always a King, but once a Knight is enough!"

              Comment

              • D_L_P
                Self Employed

                1,000+ Posts
                • Oct 2009
                • 1196

                #8
                ...and another for the bending the plate down. Seen that a few times. And the reseating connectors suggestion.


                Another thing I've seen is a lazy flag on the feed unit. There aren't any springs on those sensor flags on the feed unit and I've seen a couple that the flag moved OK but just not freely enough.

                Comment

                • charm5496
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Apr 2008
                  • 2387

                  #9
                  Originally posted by Brian8506
                  Been a while but one of the white blocks on the deck drawer need to contact a metal plate when you slide it in. I've had to bend, excuse me, reform that metal plate down to make better contact. Had several machines do it.
                  Originally posted by mrfixit51
                  I too have seen what Brian is referring to, usually occurs in drawers that have been slammed home, bending that release mechanism upward...
                  Ditto both of these. If you are not getting any lift to the tray then the P/U unit does not know you even have the drawer closed. Check your guides and accuators to make sure everything is in the proper place.
                  Accidents don't just happen. They must be carelessly planned.

                  Comment

                  • mezerwi
                    Technician

                    Site Contributor
                    50+ Posts
                    • Aug 2010
                    • 58

                    #10
                    Originally posted by Brian8506
                    Been a while but one of the white blocks on the deck drawer need to contact a metal plate when you slide it in. I've had to bend, excuse me, reform that metal plate down to make better contact. Had several machines do it.
                    yeah, I check it out and bend it to let the sensor sense it. Now it works like normal again. Thanks all!

                    Comment

                    • mrfixit51
                      Lead Service Technician

                      1,000+ Posts
                      • Oct 2008
                      • 1975

                      #11
                      You are welcome, glad that you were able to resolve the problem...
                      "Once a King, always a King, but once a Knight is enough!"

                      Comment

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