[Error Code] E000020-390 in iR adv C2020 during installation

[datamax.systems@gmail.com]

after fitting of toner , during intialisation i am getting error E000020-390 in iR adv 2020 .problem seems to be with BK toner or drum..during this rotations black developer is getting gather on the paper loaded in tray.what may the proble...pls help

[zoraldinho]

A lot discussion about this issue.

http://www.copytechnet.com/forums/ca...code-e020.html

[keehoon]

if your machine doesn't have the latest firmware, upgrade it to the latest.

[datamax.systems@gmail.com]

solved

After replacing BK drum unit , cleaning the photosensor in hopper & upgrating firm ware m/c was operational. But found black bands on rear side of the paper in all copies. After adj the mispalced plate above laser assy touching ITB assy. proble got solve.thnx

[datamax.systems@gmail.com]

problem occurs again..this time it isE- 020-360..after cleaning photo int. sensor in hopper also problem is still unsolve . i thinkl their is serious problem with canon design

[huanphung]

problem occurs again..this time it isE- 020-360..after cleaning photo int. sensor in hopper also problem is still unsolve . i thinkl their is serious problem with canon design

Hi datamax.
Look at this thread for your problem.
http://www.copytechnet.com/forums/sh...ad.php?t=52002

Hope this can help you.
PS: It's definitely not a problem in canon design.

[teckat]

post is from five weeks ago


imageRUNNER ADVANCE C2030/ C2020
Measure to Prevent E020-0x60/ E020-0x91/ E020-0xb1 (Stained Toner Sensor) Error Codes
Error Codes E020-0x60/ E020-0x91/ E020-0xb1 may occur due to a tainted Toner Sensor.
E020-0x60: Low density of the target during patch detection.
E020-0x91: The average value of the detected inductance sampling value is equal to or higher than the specified value.
E020-0xb1: Error in detecting the delta T/D ratio (T/D ratio detected by the ATR Sensor is equal to or lower than the specified value).
* "x" can be (0) for Yellow, (1) for Magenta, (2) for Cyan or (3) for Black.
<Cause>
A False detection may occur due to charging within the light-emitting/-receiving section of the Toner Sensor [3], which is located in the area where it receives toner from the toner bottle, leading to much toner adhesion. Because of this, toner supplied to the developing assembly becomes insufficient resulting in an error.
see pdf>>TP11-1.pdf