IR C5180 color counter
We got this new machine in Sep. The previous machine's (different model) color copy quarterly bill averaged 400.00 for a time period of 1.5 years. Since the new machine they have grown 690.00 #1, 1490.00 #2, and 2002.00 the last bill. There is no way we are using that many color copies. The counter was set to 102,109, 230,321,&322. I believe we were told to take 109 and subtract it from 102. Then that number is subtracted from the last bill's count. Friday a Canon tech changed the counter to 101, 108, 229, 230, 321, & 322. This is suppose to be the counter/s for color only. Honestly I dont get it. Please tell me how to find out how many color copies we have used since we have gotten this machine to get a probably 3K refund and how to calculate it quaterly for a correct bill from now on. Thanks!
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The first meter is always 101 (Total 1) which is the total of all copies and prints made on the machine. It can not be disabled, made to not show up or reset.
108 - total black and white 1
109 - total black and white 2 (not sure what the differance is between 108 and 109)
229 and 230 are all copies (off glass and adf) long (lgl/11x17) and short (ltr/ltr-r)
321 and 322 are all prints (from computer) long and short
If you take the total (101) and subtract the black and white copies (108) that will give you the total color copies made. The only reason to track long and short is if you're being charged differant prices based on size (check your bill and contract).
I usually only have 101 and 108 enabled on my customers machines because I only bill separately for black/white and color, not for long and short.
The meters don't lie. Check your contract and do the math yourself to see if you're being charged correctly. -
the 102 meter /counts a double click for 11x17
tell your service Company/Tech to show u his service manual/ page 737-there are seven pages with descriptions in the back, it explains all the COUNTERS
2 in "Counter description" = Numbers of large size paper counts
also make sure your-
if u have a Fiery connected that it does not send a click for your Black & White prints as a click for COLOR>> U can test this yourself/ there is a work around in the drivers for it**Knowledge is time consuming, exhausting and costly for a trained Tech.**
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124 counter is the one we set up for colour. It is the total colour count with a double click for large size papers.Comment
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Count 106 is what you want. That'll give you the exact number of Color copies/prints with 11 x 17 counting as two clicks. To get the number of color output take the 106 count and subtract it from the original color count. It goes like this. 106 (Color count) + 109 (B & W Count) = 102 (Total Count) with all three of these counts counting Ledger as two. I think your problem may be operator related. As you may know or not know, duplex counts as two clicks. You are using 1 sheet of paper, but it is printing twice. So a Double Sided 11 x 17, event though it is one huge paper would count as 4 prints. Also, if you are using this as a network printer your IT may have left the print driver to the default Auto BW/Color setting on the print driver. Even if you install the driver on the server and set the default to B&W, any PCs connecting through the server will use the default setting. Even if there is one tiny speck of color, it'll print the black text as process black. If you are that concerned on color usage then restrict it via Department ID codes. Anytime a new machine is installed, especially color, people will ohhh and ahhh over it and abuse it. But overall, the copier isn't going to inflate the color count just to screw you over. They only spite you by malfuntioning when the tech is not there, but once he shows up, everything is fine.
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only 102 counts a double click on Leger Paper**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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Thank you for all the help! I passed all this technical stuff over to the IT dept. We did find out what the problem was with all of the color copy counts. If we put multiple sheets in the feeder, but only one of them was in color requiring a color copy, we did not have an option at the workstation to choose "auto color" or "auto detect". So upon choosing color mode, all black and all color was counted (and probably printed) as color. They are going to reconfigure our machine so this doesnt happen again. Yea, big credit coming!! Again thank you for all replies!Comment
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Re: IR C5180 color counter
Do any of you have any idea how to retrieve color counters from Canon MIB ?
I have several units where I can't retrieve these info from the normal 1.3.6.1 indexComment
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Re: IR C5180 color counter
Well The problem is not, knowing The color count - The problem is retreiving The counter..
The counter needs to be remotely extracted, for that I use The SNMP protocol to extract The mib Info.
Problem is (As far as I know, I can't find these information on there) so maybe only solution is using some sort of Xpath kindda tool?!Comment
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What service are you using to capture the meters. Some work with Canon and others do not.Accidents don't just happen. They must be carelessly planned.Comment
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