iR3300 jam 9011

[harnrak]

I had a copier iR3300 jam 9011.
Help with

[dhanesh]

9011 means?

[mrfixit51]

9011 means?

FF: Types of Jams
Code Type
00xx none
01xx delay jam
02xx stationary jam
0Axx power-on stationary jam
0Bxx cover open jam
9003 logic jam (*1)
9011 logic jam (*2)
10xx finisher jam
*1: standby jam from the Finisher-J1.
*2: image request absent jam.

I have never seen the jam you are listing, perhaps you can provide more information regarding the situation under which it occurs...

[teckat]

I had a copier iR3300 jam 9011.
Help with

If code 9011 occurs without Paper Present.
Jam Code 9011 try the following troubleshooting steps:

Re-seat the DIMM's on the Reader Controller PCB.

Re-seat the connectors on the Reader Controller PCB.

Clear RAM on the Reader Controller PCB. To clear RAM on the Reader Controller PCB enter Service mode >Copier >Function> Clear >RCON.
Before u clear RCON =do print out of P Print settings to re-input back in-
If the Jam Code 9011 is still present it may be necessary to replace the Reader Controller PCB.

9011=Image Request Absent Jam
If paper is present or printed out with jumbled text-
May be a faulty Differential PCB on the Controller Box Assembly