Newbie to ir5000i

[Guest]

Hello,
Just received a Canon ir5000i from a company as a donation. Do not know anything about this copier than it makes copies. So i need a lot of help.

[icopier]

Hello,
Just received a Canon ir5000i from a company as a donation. Do not know anything about this copier than it makes copies. So i need a lot of help.

That's a workhorse which i have a friend who have been running it for over 5 years!

[jonezy999]

What do you need help with?? Is it working?

[chopkins052]

It is working but there are lines on the copies. Just want to know if there is a way I can clean it without calling a tech.

[jonezy999]

Could be anything from that description.
Can u describe the lines better? Are they a clean and straight line? Do they run the entire length of the page? Exactly how are you using the machine when the lines appear?

[chopkins052]

I am making copies. The lines seem to be disappearing now. I added toner. The lines are not on the whole document but maybe at the top and the bottom. They are not straight lines. They have missing parts on the lines.

[kucinggarong]

Re: Newbie to ir5000i

try to make black copies. it helps to determine what is wrong for example if the line is white then try to clean the corona.