[Error Code] imageRUNNER ADVANCE C5030/35/45/51-E020-020X/ E020-0081/ E020-101X Error Codes

[teckat]

imageRUNNER ADVANCE C5030/35/45/51- Various Serial #'s
E020-020X/ E020-0081/ E020-101X Error Codes

Publication describes enhancements to minimize E020-020X, E020-0081, and E020-101X Error Codes
see pub.>>>>>>>>>>>>>TP11.pdf

[zoraldinho]

We are far away from this serial numbers.


Thanks.

[MULEME STEPHEN.K]

Re: imageRUNNER ADVANCE C5030/35/45/51-E020-020X/ E020-0081/ E020-101X Error Codes

what could be the problem with my copier immagerunner 2520 when i switch it on displays e0000002

[montana]

Re: imageRUNNER ADVANCE C5030/35/45/51-E020-020X/ E020-0081/ E020-101X Error Codes

E002
0000
Title
Fixing unit temperature insufficient rise
Description
1.The reading of the main thermistor is less than 115 deg C continuously for 400 msec 1.3 sec after it has indicated 100 deg C.
2.The reading of the main thermistor is less than 150 deg C continuously for 400 msec 1.3 sec after it has indicated 140 deg C.
Remedy
1.Go through the following to clear the error: CLEAR > ENGIN > ERRCLR; and then turn OFF and then ON the power.
2.Check connection of the Connectors (Thermistor Connector and AC Connector).
3.Replace the Fixing Main Thermistor (Film Unit).
4.Replace the Fixing Assembly.
5.Replace the DC Controller PCB (PCB4).

[spectraindo]

Re: imageRUNNER ADVANCE C5030/35/45/51-E020-020X/ E020-0081/ E020-101X Error Codes

Teckat, I am facing this problem now, developer coupling FC8-4338 on C and M are broken.
The machine meter is under 30K, where can I claim for these parts ?
This part was a misproduction and Canon has to replace the parts FREE of charge.

[teckat]

Re: imageRUNNER ADVANCE C5030/35/45/51-E020-020X/ E020-0081/ E020-101X Error Codes

Teckat, I am facing this problem now, developer coupling FC8-4338 on C and M are broken.
The machine meter is under 30K, where can I claim for these parts ?
This part was a misproduction and Canon has to replace the parts FREE of charge.

No Warranty on Developer Coupling's / priced to low

see info pdf.------------
Coupling Sets 1 and 2--TP11-1.pdf


Only if you work for a Canon Authorized Dealer> can u file a claim / or have a service contract with a Canon Authorized Dealer

[spectraindo]

Re: imageRUNNER ADVANCE C5030/35/45/51-E020-020X/ E020-0081/ E020-101X Error Codes

That is another problem, I am a Canon dealer/reseller, Canon Inc does not have an office in Indonesia.
Their representative is PT Samafitro and they do not have the parts, I must buy a new Developing unit that is very costly.
According the Service Manual the Developing Unit's life is 500K, so there is no need to buy a whole unit because my customer's machine is just 28K.

[teckat]

Re: imageRUNNER ADVANCE C5030/35/45/51-E020-020X/ E020-0081/ E020-101X Error Codes

That is another problem, I am a Canon dealer/reseller, Canon Inc does not have an office in Indonesia.
Their representative is PT Samafitro and they do not have the parts, I must buy a new Developing unit that is very costly.
According the Service Manual the Developing Unit's life is 500K, so there is no need to buy a whole unit because my customer's machine is just 28K.

u have no case> because the issue is with the Developer Coupling & not the entire unit > as stated in the pdf release I posted.

How a Canon Authorized dealer can say they have no access to a part that was available since 10/2011 is a joke.
Tell him to get it from another source in Asia-

[spectraindo]

Re: imageRUNNER ADVANCE C5030/35/45/51-E020-020X/ E020-0081/ E020-101X Error Codes

Thanks Teckat, I will ask PT Samafitro to order the parts to Canon Singapore.