Blurry C3220 color copies

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  • repeatcopiers
    Senior Tech

    Site Contributor
    500+ Posts
    • Sep 2008
    • 591

    #1

    Blurry C3220 color copies

    I have a nightmare C3220 in the field. Color copies are blurry. We have done the following:

    Replaced transfer belt unit
    Replaced swing gear assy
    Adjusted laser cams
    Checked cams that hold itb unit in place
    Performed DC con clear
    Performed MN con clear
    Replaced DC controller and Main controller

    Customer took the drums and toner cartidges out and BLEW this machine out with compressed air. He says the copies were blurry before he did this. Customer is COD but can't charge him until we fix it and we are out many man hours already!

    Any other ideas? All parts were swapped out from a good working copier.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    have u check your wall outlet for correct voltage & ground-post readings-
    Hot to Net./120v +/-10%
    Hot to Gd./
    120v +/-10%
    Net. to Gd=this should be 0v-0.5v

    no one in their right mind uses compressed air inside a machine -

    when u swap or change Lasers,DC Clear or replace DCpcb u need to do a>>>>
    COPIER>FUNCTION>LASER>L-ADJ-0
    1) Remove all 4 color drum units, and close the front cover.
    2) Select this item, and press the OK key to execute the operation. The operation stops automatically.
    3) When automatic adjustment has finished, “END” is displayed in the screen.
    Note- The DC controller uses the photo diode in the laser unit to automatically measure the light quantity when each laser emits its minimum light quantity.
    This operation is used to compensate the time the laser lights during minimum light quantity emission.
    Each laser unit (Y/M/C/K) is adjusted in sequence.


    when u swap or replace or clear Ram on a DC Controller PCB>must go in
    COPIER>ADJUST>LASER>PVE-OFST
    Use it to enter an adjustment value for the laser beam position from the service label or P Prints

    what are the error codes ???????????????????

    POST THE GRID PATTERN PRINTS
    -
    are all colors offset ?
    have u put back the settings from all those clears-

    is it in paper feed or cross-feed direction or both ???

    SUB SCAN.JPGMAIN SCAN.JPG

    did u pull out or change the Patch Read unit ??
    PATCH READ.JPG
    Last edited by teckat; 06-15-2011, 05:52 AM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • repeatcopiers
      Senior Tech

      Site Contributor
      500+ Posts
      • Sep 2008
      • 591

      #3
      BranBritt 003.jpgBranBritt 002.jpg

      This is what the tech brought back, don't have PG10

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Originally posted by repeatcopiers
        [ATTACH=CONFIG]10324[/ATTACH][ATTACH=CONFIG]10323[/ATTACH]

        This is what the tech brought back, don't have PG10


        what about the listed ERROR CODES ??

        I would also look at replacing the ITB/DRUM DRIVE ASSEMBLY
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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        • Dexor
          Trusted Tech

          Site Contributor
          100+ Posts
          • Jan 2010
          • 223

          #5
          I have exactly the same problem. Apart from pulling transfer belt unit (easy) - don't know much about the machine. The above posts give me a few clues. Hate to think it could be the ITB/drum drive assy... Is taking the transfer belt unit apart and cleaning rollers a good idea in this case? See copies attached, made forced color copy on some internal print outs from b/w. Machine works fine in b/w, though....
          Attached Files

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Originally posted by Dexor
            I have exactly the same problem. Apart from pulling transfer belt unit (easy) - don't know much about the machine. The above posts give me a few clues. Hate to think it could be the ITB/drum drive assy... Is taking the transfer belt unit apart and cleaning rollers a good idea in this case? See copies attached, made forced color copy on some internal print outs from b/w. Machine works fine in b/w, though....

            READ PDF>>>>>
            iR3200 TP03-1.pdf

            make sure your Patch Read unit is clean & sitting ok>see pic>

            PATCH READ.JPG
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • digitalbrain
              Technician

              Site Contributor
              • May 2010
              • 29

              #7
              For my 2 cents.. you can try removing the transfer belt and completely clean the rubber rollers inside it with WD40. also clean the transfer rollers carefully with a small swipe of isopropyl alcohol. refit and try.I solved similar problem in irc 5180 by doing this. Sometimes swapping the Transfer belt assly also does not work and can be misleading.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Originally posted by digitalbrain
                For my 2 cents.. you can try removing the transfer belt and completely clean the rubber rollers inside it with WD40. also clean the transfer rollers carefully with a small swipe of isopropyl alcohol. refit and try.I solved similar problem in irc 5180 by doing this. Sometimes swapping the Transfer belt assly also does not work and can be misleading.

                That is the worst info someone (if u have experience) can give for ITB maintenance -

                u don't clean those Primary sponge rollers with alcohol/ when they get saturated with toner, u change them-alcohol dries out any type of rollers-
                when Canon says use alcohol on rollers, they are full of crap


                WD40 to clean rollers ?? If I found out one of my techs. used WD40 to clean rollers or on bushings in an imageRunner -I would fire them.


                I once caught two techs spraying that crap into spring clutches , inside a Sorter- It made the worst mess I have ever seen. They now work XEROX, thank the lord-
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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                • repeatcopiers
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Sep 2008
                  • 591

                  #9
                  Hate to admit it, but I am washing my hands of this copier. Sent my tech out about 6 times and paid a tech from another company to get a fresh look and still unable to resolve this. Trying to upgrade them into something else, maybe I can take it in on trade and try again in the shop. Teckat, thanks for all your help, I'm sure the fix was in there somewhere and we just missed it.

                  Comment

                  • digitalbrain
                    Technician

                    Site Contributor
                    • May 2010
                    • 29

                    #10
                    I asked to clean "ONLY THE RUBBER ROLLERS" with WD40 NOT "SPRING CLUTCHES" or any other metal parts. FYI WD40 can be used to clean rubber Pickup rollers with great effect. you are right about using WD40 on Clutches bearings or metal bushings which i never told etc but NOT on Rubber parts.

                    I have cleaned the primary transfer rollers with alcohol plenty of times to rectify copy quality defects even in BW copiers. You have to do it carefully.

                    I am trained tech from 1983

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                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      alcohol is a drying agent
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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                      • Simons
                        Trusted Tech
                        • Jun 2008
                        • 490

                        #12
                        I used to work on several of these. When the ITB gets towards the end of its life the registration can be off and cause blurry quality. Happens on 5185 too. FIRST THING TO DO is a dcon clear. Yes, then put vaules back in. If its the fault of the ITB the quality will be better or fine for awhile longer, when it falls out again you better rebuild the ITB or replace it. You really should pay attention to the life % numbers in service mode for the ITB. Fuser too on this one.

                        Like teckat said check for thing not strait. It almost looks like your yellow drum isnt sitting inline with everything else. This is an extreame misregisregitration and not what is seen when an ITB is about to totally fail.

                        With all the parts swap sure looks like something is bent up, hard to believe and time consuming to connect to all other components.

                        Comment

                        • CT Copier Repair
                          Trusted Tech

                          250+ Posts
                          • Mar 2010
                          • 304

                          #13
                          Tec

                          I have been using WD40 to clean rubber rollers for 20 years
                          Its the only thing to clean them with
                          And this was reiterated by Canon trainers when I was trained on the CLC's
                          WD40 on a towel
                          One direction only then wipe clean with a dry rag
                          works everytime

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                          • DadO
                            Trusted Tech

                            Site Contributor
                            250+ Posts
                            • Dec 2007
                            • 404

                            #14
                            This may sound funny....I had same problem and I found out that someone removed plastic cover that sit on the front door ( right side, facing front of copier) whit the plastic pin that unlocks the patch reading sensor! I think inside that cover is an D-con values cant remmember for shure.

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                            • teckat
                              Field Supervisor

                              Site Contributor
                              10,000+ Posts
                              • Jan 2010
                              • 16083

                              #15
                              removing cover will cause an E020 code/

                              cover should contain original P PRINT settings papers/ and your own log
                              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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