Problem with printing black correctly.
In service mode Nozzle check 1 comes out ok, the grid is complete in all colors, no void spots.
Print test "rough" is all printed but the dark crisp part of the pattern is light, no dark on the side as it should be.
Printing the info page letters come very good and crispy.
Doesn't let me print any other test, when I try to print "detail" or "basic" the options are missing, and I can't choose, I have only the "rough" option.
When I try to print "optical axis" it prints the black rectangular, it lighter then what it should be, but the printing get error with the message "printing terminating", no codes.
We are in remote location so the customer have a difficulty getting experience tech, I'm working on office machine for more then 20 years and trying to help this guy with his printing business, and I have the service manual but no experience on this particular model. Any serious advise?
In service mode Nozzle check 1 comes out ok, the grid is complete in all colors, no void spots.
Print test "rough" is all printed but the dark crisp part of the pattern is light, no dark on the side as it should be.
Printing the info page letters come very good and crispy.
Doesn't let me print any other test, when I try to print "detail" or "basic" the options are missing, and I can't choose, I have only the "rough" option.
When I try to print "optical axis" it prints the black rectangular, it lighter then what it should be, but the printing get error with the message "printing terminating", no codes.
We are in remote location so the customer have a difficulty getting experience tech, I'm working on office machine for more then 20 years and trying to help this guy with his printing business, and I have the service manual but no experience on this particular model. Any serious advise?
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