[Misc] Canon ir 3300 2 lines on the top of the paper

[jzheld]

Sorry for the stupid question, but I just have no time taking the machine appart and clean it, can anyone tell me what roller to change or clean, or if it's anything else. Thank you

[zoraldinho]

Sorry for the stupid question, but I just have no time taking the machine appart and clean it, can anyone tell me what roller to change or clean, or if it's anything else. Thank you

Time have nothing to do with this.Knowledge is time consuming, exhausting and costly for a trained Tech.

Drum,fixing film,Dirty scanner glass,Developer....Post a pic.

[jzheld]

not a good picture, it does it only at the top of the page, can't be scanner because it's the same thing for printing

[cvsjoe]

When you do a copy are you putting the originals on the feeder or glass? If you make a copy on the glass and the lines are gone....than you have a dirty scanner glass....if not, than it could be anything zoraldinho said.

[jzheld]

When you do a copy are you putting the originals on the feeder or glass? If you make a copy on the glass and the lines are gone....than you have a dirty scanner glass....if not, than it could be anything zoraldinho said.

it's not the scanner, it does the same thing for printing, just need to know what to start with

[mrfixit51]

If it does it with printing, or internal test prints, then drum is most likely candidate.

[Brian8506]

If it does it with printing, or internal test prints, then drum is most likely candidate.

I agree but if you're a tech you would have figured it out faster than it took to search this forum for help.

[costd]

If the lines are edge to edge (no border) I would also start with the drum - but there are other things to check if the drum and cleaner are fine. It is not a stupid question - it is a question a non-tech asks (as in no training or experience).

[jzheld]

Re: Canon ir 3300 2 lines on the top of the paper

Thank you for you help, but look I do service all my machines myself, I just prefer to ask first to make sure. But when somebody saying you have to be tech, but there is a question why the hell my old service "tech" for canon and konica were doing a simpe job for a few hours and the most stupid way, at this point I know more than them.

And I'm sorry but comment "call a tech" or "that is non-tech question" I consider just stupid. I don't think my question was so difficult to answer like "it's probably a drum", so thank you mrfixit51