[Misc] Change Drum

[johnm@ucopier.com]

Does anyone have instructions how to replace a drum unit on an ir3035?

something a customer can follow?

[charm5496]

Re: Change Drum

not really customer friendly as screws have to be removed for front door and developer cam.

[johnm@ucopier.com]

Re: Change Drum

Ya, what about a technical customer? it is someone from their IT group. I am against customer installed parts but "at your own risk" pretty much spells it out. Do you have any documentation other that a service manual?

[charm5496]

Re: Change Drum

service manual is your best bet. Print out the pages that go over the drum replacement with diagrams for the customer and maybe show them. I guess when they ruin a drum or a miss a step and end up paying you in the end they will realize why the drum should be installed by a trained tech.