Moved IRC6870 - now getting color toner dots on prints

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  • smith60gs
    Technician
    • Dec 2009
    • 19
    #1

    Moved IRC6870 - now getting color toner dots on prints

    hi

    We moved a Canon IRC6870, on the journey across a paved carpark the copier got bounced around a bit. Powered on fine prints black page after page no problem, but on color print I am getting what looks like a splattering of dark toner on most pages

    no yellow only dark, I have run the service mode clean routines, no improvement

    question how do I manually tell the toners to rotate so I can make sure the cartridge is clean and the tubes are clean?

    any other ideas , happy in a Xerox not so much in a canon

    P
    Tags: black, canon, cartridge, color, copier, print, toner, xerox, yellow
    • jake24482
      Trusted Tech
      • Apr 2011
      • 116
      #2
      Re: Moved IRC6870 - now getting color toner dots on prints

      try to clean the primary corona assembly .restring corona wires if you can .if you still get those marks you might have to clean the whole processing unit where all the developer assembles and drum located

        Comment

        • charm5496
          Service Manager

          Site Contributor
          1,000+ Posts
          • Apr 2008
          • 2387
          #3
          Re: Moved IRC6870 - now getting color toner dots on prints

          Originally posted by smith60gs
          hi

          We moved a Canon IRC6870, on the journey across a paved carpark the copier got bounced around a bit. Powered on fine prints black page after page no problem, but on color print I am getting what looks like a splattering of dark toner on most pages

          no yellow only dark, I have run the service mode clean routines, no improvement

          question how do I manually tell the toners to rotate so I can make sure the cartridge is clean and the tubes are clean?

          any other ideas , happy in a Xerox not so much in a canon

          P
          Yeah moving this unit in that way is a BAD IDEA!!!

          You are going to have to crack the entire machine open to you can get the turret where the color developers are at. Check for broken contacts on the developers, drive gears and whole lot more. If I were you I would call someone who is actually trained on this product as Canon did a wonderful job of designing this machine to be a pain in the a$$ to work on.

          Hope all turns out well....and good luck. you are going to need it!
          Accidents don't just happen. They must be carelessly planned.

            Comment

            • lef2wander
              #4
              Re: Moved IRC6870 - now getting color toner dots on prints

              listen to charm5496 or to me just hit it with a hammer charm5496 has got it right turret is full of toner

                Comment

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