iR1023/1025 Paper Drawer Issue

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  • costd
    Technician

    250+ Posts
    • Jan 2008
    • 409
    #1

    iR1023/1025 Paper Drawer Issue

    From day one, for us at least, these models have had an issue with the paper drawer popping out IF the units are not on a totally flat surface.

    I can see it appears to be just a small plastic tab that catches - no real lock that I can see.

    Have any of you come up with a "field fix"?
    Tags: 1025, drawer, field, ir1023, issue, models, paper, paper drawer, plastic, pulled, units
    • charm5496
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2008
      • 2387
      #2
      Re: iR1023/1025 Paper Drawer Issue

      you are correct that this is an issue with these units. most of the time I take some rubber pads and put on the bottom to try and level it out as good as I can. Also cleaning the rails and removing all of the grease on them seems to help a little as well.
      Accidents don't just happen. They must be carelessly planned.

        Comment

        • costd
          Technician

          250+ Posts
          • Jan 2008
          • 409
          #3
          Re: iR1023/1025 Paper Drawer Issue

          Thanks for the reply. You have given me an idea. I will take one of the damper pads for a DF and place it in the rail close to the "catch" (to raise it up a little). The damper should "squish" as the drawer is pulled over it and yet not do a lot of drag. May take a week to get back there but I will repost the results.

          Thanks again.

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