ir2016i and 2020i usend

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  • eurokris
    Trusted Tech

    100+ Posts
    • Dec 2009
    • 120

    #1

    ir2016i and 2020i usend

    hi greeting to all.



    ir 2016i or ir2020i cant dectect workgroup when i want to set up usend.need upgrade firmware.pls advice me.


    thanks
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: ir2016i and 2020i usend

    Originally posted by eurokris
    hi greeting to all.



    ir 2016i or ir2020i cant dectect workgroup when i want to set up usend.need upgrade firmware.pls advice me.


    thanks
    Check and Verify that the PCL Version is Registered on the SST and the PCL MUST be Installed on Machine to Enable Send Feature.
    The Universal Send options will not display on the LCD if the required 128 MB USB Flash Drive is not properly installed. This USB Flash Drive comes standard on the imageRUNNER 2016i / 2020i models.
    Remove the back cover and look at the Image Processor Assembly. If you look at the mounted Image Processor Assembly, you will find a USB port on its left side (upper left hand corner). The 128 MB USB Flash Drive must be attached to this USB port. If the 128 MB USB Flash Drive is missing, you will need to replace it. The part number for the 128 MB USB Flash Drive is FK2-1101-000. Be sure to search the inside of the machine to make sure that the flash drive did not simply fall out. If the 128 MB USB Flash Drive is present, try re-seating it.
    2020i.jpg
    If the required 128 MB USB Flash Drive is installed, and the Universal Send options are still missing from the LCD, you must reinstall the latest system software on the copier.
    iR2016_2020-install system software.pdf

    The following modules must be installed from a PC connected to the copier via a USB cable using the Service Support Tool:

    - System (main controller) *
    - Boot (boot program)
    - PCL (PCL printer kit -J1)

    * The main controller also controls the reader.

    To flash the Finisher -U1 (Fin_U1), you must connect the PC to the finisher via a RS232C straight cable and the Downloader PCB (FY9-2034) using the Service Support Tool.



    To enter Download Mode on the imageRUNNER 2020 / 2016 Series:


    1. Hit Additional Functions, 2, 8, and Additional Functions to enter Service Mode.
    2. Press the + or - key to scroll through the Service Mode options.
    3. Scroll to '#DOWNLOAD'.
    4. Hit the OK key.
    Clear the Machine and Remove the Contents from the USB Flash Drive:

    If you still have the issue, perform the following steps:

    1. Do a clear-all on the copier from Service Mode. This will wipe out all of your settings and documents from memory. Be sure to back up any important data before performing the clear-all.

    2. Shut down the copier and remove the USB Flash Drive (see the picture above). Take the USB Flash Drive to a computer that can view its contents and erase all of its contents. Place the USB Flash Drive back in the copier (see the picture above). Power on the copier.

    3. If the Universal Send options are still not displayed, try reinstalling the system software again.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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