how to set up USB nethawk

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  • adhy
    Trusted Tech

    100+ Posts
    • Feb 2011
    • 109

    #1

    [Misc] how to set up USB nethawk

    last night i try to set up USB PARALLEL cable for connected the PC to IR 6000, it's required USB nethawk on USB printing support i running the processing according to user manual of SST, i install the USB nethawk on device manager i am searching the canon USBPAdp/USBHawk.inf on Canon folder,after all Install From DIsk dialog windows appears then i hit OK button but the Dialog Windows appears written The Specified location does not contain information about your hardware. what's wrong with my hardware anyway, please any sugestion will apreciated.
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: how to set up USB nethawk

    Originally posted by adhy
    last night i try to set up USB PARALLEL cable for connected the PC to IR 6000, it's required USB nethawk on USB printing support i running the processing according to user manual of SST, i install the USB nethawk on device manager i am searching the canon USBPAdp/USBHawk.inf on Canon folder,after all Install From DIsk dialog windows appears then i hit OK button but the Dialog Windows appears written The Specified location does not contain information about your hardware. what's wrong with my hardware anyway, please any sugestion will apreciated.
    U can only use the following cables---------


    UPDATE:
    USB-Parallel cable (FY9-4368-000) supports Windows Vista with Service Support Tool (SST) v4.22 or above.

    USB-Parallel cable (FY9-4154-000) does not support Windows Vista regardless of the version of SST.


    Certain laptops used in the field by technicians that may exhibit the problem. A workaround is to use a PCMCIA Cardbus to Parallel Port Adapter AND an IEEE1284 Parallel cable.


    When installing the Nethawk cable on a Windows XP operating system the cable may not be recognized by the operating system in Device Manager.

    Open Windows Device Manager and check to see if a line for Nethawk Device appears in the Device Manager window.
    If it does not appear in the Device Manager screen, expand the Universal Serial Bus controllers line by clicking on the + and check to see if plugging the cable into another uUSB port will help Windows sense the cable. If it does sense it you will see a line with "USB Printing Support" on it.
    Right click on the "USB Printing Support" line and choose "Update Driver".
    In the next screen choose "No, not this time" and click on "Next".
    In the next screen choose "Install from a list or specific location (Advanced)" and click on "Next".
    In the next screen choose "Don't search. I will choose the driver to install." and click on "Next".
    Click on the HAVE DISK
    Click on the BROWSE
    The driver will normally reside in the C:\ProgramFiles\ServiceSupportTool\inf\USBPAdp folder. Browse down through the folders until you see the driver name (usbhwk.inf) then click on the OPEN button.
    Click the OK button
    Next screen choose "NetHawk USB-10 Cable" below and click on "Next".
    Driver installation should begin.
    Next screen click "Finish"
    NetHawk device should now appear on its own line in the Device Manager screen.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • adhy
      Trusted Tech

      100+ Posts
      • Feb 2011
      • 109

      #3
      Re: how to set up USB nethawk

      thanks sir Teckat.
      is USB-Parallel cable (FY9-4154-000) a canon genuine part ?

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Re: how to set up USB nethawk

        Originally posted by adhy
        thanks sir Teckat.
        is USB-Parallel cable (FY9-4154-000) a canon genuine part ?
        U can only use these Canon OEM cables/ they are hard to find
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • adhy
          Trusted Tech

          100+ Posts
          • Feb 2011
          • 109

          #5
          Re: how to set up USB nethawk

          once again many thanks for your advices
          maybe i should use the PCMCIA card bus and IEEE1284 Parallel cable.

          Comment

          • Simons
            Trusted Tech
            • Jun 2008
            • 490

            #6
            Re: how to set up USB nethawk

            Canon actually is recomending you do use the laptop cards insted. My install got wacked and my USB option would not show up in SST anymore even though it was installed right. I checked Canon kb and saw that Canon had KB article explaining that you should go to a card if this happens insted of reinstalling everything from scratch to get it working again.

            I think i forked mine by installing a standard usb to par. cable for testing a line printer.

            I had an image of my laptop saved from last month so im back to normal.

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